When this happens...
DelightedNew Survey Response
Then do this...
IntercomCreate/Update User

Make sure your contacts are always accurate when you set up this Delighted to Intercom automation. Once set up, each time a new response is competed in Delighted, Zapier will update or create the user in Intercom. Provide a great customer service when you know exactly who to contact.

How It Works

  1. A new survey response is completed in Delighted
  2. Zapier updates the user in Intercom

What You Need

  • Delighted account
  • Intercom account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Delighted + Intercom and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Delighted
New Survey Response

Triggers when a new survey response is received.

Delighted
Add Person / Schedule Survey

Send the Delighted survey to someone. You can add a delay, so that the survey won't be sent right away. You can also send properties like CustomerID or Categories so you can filter on this info from your dashboard.

Intercom
New User

Triggers when a new user is created.

Intercom
Create/Update User

Update a user within Intercom given their e-mail address.

Intercom
Lead Converted to User

Triggers when a lead converts to a user.

Intercom
Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

Intercom
New Conversation

Triggers when a new conversation is created by a user in Intercom.

Intercom
Add User Tag

Attach a tag to a specific user.

Intercom
New Unsubscription

Triggers when a user unsubscribes from Intercom.io emails.

Intercom
Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

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Become a Zapier Integration Partner

Delighted is the easiest and most beautiful way to measure customer happiness.

Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Intercom's products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.