When this happens...
IntercomNew User
Then do this...
DelightedAdd Person / Schedule Survey

Learn more about new customers with this Intercom to Delighted automation. Set it up, and each time a new user is added in Intercom, Zapier will send a survey via Delighted. Show customers how valuable they are when you use this integration.

How It Works

  1. A new user is added in Intercom
  2. Zapier sends a new survey via Delighted

What You Need

  • Intercom account
  • Delighted account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Delighted + Intercom and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Survey Response

Triggers when a new survey response is received.

Add Person / Schedule Survey

Send the Delighted survey to someone. You can add a delay, so that the survey won't be sent right away. You can also send properties like CustomerID or Categories so you can filter on this info from your dashboard.

New User

Triggers when a new user is created.

Create/Update User

Update a user within Intercom given their e-mail address.

Lead Converted to User

Triggers when a lead converts to a user.

Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

New Conversation

Triggers when a new conversation is created by a user in Intercom.

Add User Tag

Attach a tag to a specific user.

New Unsubscription

Triggers when a user unsubscribes from Intercom.io emails.

Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

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Delighted is the easiest and most beautiful way to measure customer happiness.

Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Intercom's products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.