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Connect Coda and Zendesk to power AI-driven automation

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Zapier makes it easy to integrate Coda with Zendesk - no code necessary. See how you can get setup in minutes.

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Coda logo
Coda
Coda logo
Coda
1. Choose trigger event
Zendesk logo
Zendesk
Zendesk logo
Zendesk
2. Choose action
Coda logo
1. Select the event
Setup
Test
Coda logo
Coda
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Row" from Coda.

Add your action

An action happens after the trigger—such as "Delete User" in Zendesk.

You’re connected!

Zapier seamlessly connects Coda and Zendesk, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Document
      Required
    • Table
      Required
    Trigger
    Polling
    Try It
    • Source Doc
      Required
    • Title (override)
    Action
    Write
    • Document
      Required
    • Table
      Required
    Action
    Write
    • Document
      Required
    • Table
      Required
    • Matching Columns
    Action
    Write
    • Document
      Required
    • Table
      Required
    Trigger
    Polling
    Try It
    • Request ID
      Required
    Action
    Write
    • Document
      Required
    • Table
      Required
    • Row
      Required
    Action
    Write
    • Stop on error
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query string parameters
    • Additional request headers
    • Body
    Action
    Write

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Customers have created over 25 million Zaps on the platform

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Practical ways you can use Coda and Zendesk

Transfer support ticket updates to trackers.

As a business owner, staying updated on customer support activity is vital. When a ticket in Zendesk is updated, Zapier can automatically update a corresponding row in your Coda document. This streamlines tracking issues, ensuring they are monitored and resolved efficiently.

Business Owner
Try it
Log new lead details in the tracker.

Keep your marketing team informed and records up-to-date. When a new Zendesk user is created (indicating a lead or inquiry), Zapier can automatically create a new row in your Coda tracker. This ensures your team can manage and follow up on new opportunities quickly and consistently.

Marketing & Marketing Ops

Learn how to automate Coda on the Zapier blog

Learn how to automate Zendesk on the Zapier blog

Make work flow with AI

Level up your Coda to Zendesk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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About Coda
Coda is a new type of document that blends the flexibility of documents, the power of spreadsheets, and the utility of apps into a single new canvas.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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