Connect Circle and Zendesk to unlock the power of automation
- No credit card required
- Free forever for core features
- 14-day trial for premium features and apps
Set up your first integration
Quickly connect Circle to Zendesk with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Circle with Zendesk - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Member Removed" from Circle.
Add your action
An action happens after the trigger—such as "Delete User" in Zendesk.
You’re connected!
Zapier seamlessly connects Circle and Zendesk, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Community
Try ItTriggerPolling- CommunityRequired
- Trigger Once Per ContentRequired
Try ItTriggerPolling- Community
Try ItTriggerPolling- New Community
Triggers when a new community is created by the user.
Try ItTriggerPolling
- CommunityRequired
- Trigger Once Per ContentRequired
Try ItTriggerPolling- CommunityRequired
Try ItTriggerPolling- CommunityRequired
- Space
- Topic
Try ItTriggerPolling- CommunityRequired
Try ItTriggerPolling
Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023
93%
Customers who say using Zapier has made them better at their job
25m
Customers have created over 25 million Zaps on the platform
6 mins
The average user takes less than 6 minutes to set up a Zap
Connect Circle and Zendesk to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
Create more impactful campaigns with automation
Provide world-class support with a little help from automation
Automate your way to actionable, up-to-date data
Resolve incidents faster with automation
Learn how to automate Circle on the Zapier blog
Learn how to automate Zendesk on the Zapier blog
Frequently Asked Questions about Circle + Zendesk integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Circle and Zendesk
How do I set up the integration between Circle and Zendesk?
To set up the integration between Circle and Zendesk, you need to create a zap in our platform. First, choose Circle as the trigger app and select a specific trigger event, such as 'New Member Joined'. Then, choose Zendesk as the action app and configure an action event like 'Create Ticket'. Follow the step-by-step instructions provided in our platform to successfully complete the integration.
What triggers are available when integrating Circle with Zendesk?
When integrating Circle with Zendesk, you can use triggers such as 'New Member Joined', 'New Post', or 'New Comment in Space' from Circle. These triggers will help automate workflows by initiating actions in Zendesk based on specific events occurring within your Circle community.
Can I create a new ticket in Zendesk when a new post is created in Circle?
Yes, you can create a new ticket in Zendesk when a new post is created in Circle. To do this, set up your zap with 'New Post' as the trigger event from Circle, and select 'Create Ticket' as the action event for Zendesk. This will allow new posts to automatically generate tickets in your support queue.
How can I update an existing ticket in Zendesk when an update occurs in Circle?
You can update an existing ticket by setting up the integration so that specific updates from Circle trigger actions in Zendesk. If there's no direct trigger-action mapping for updates, you might need to use webhooks or custom code handling within our platform to map these updates appropriately.
Are there any limitations on data fields that can be synced from Circle to Zendesk?
While many standard fields can be integrated seamlessly between Circle and Zendesk using our platform, custom fields might need additional configuration. Ensure that both apps have compatible field types, or consider using custom code within our workflow editor if complex transformations are necessary.
Is it possible to automate user data synchronization between Circle members and my customer list on Zendesk?
Yes, it is possible to automate synchronization of user data between your Circle community members and your customer list on Zendesk. Utilize triggers like 'New Member Joined' or 'Member Updated' from Circle along with corresponding actions like 'Create User' or 'Update User' on Zendesk to maintain up-to-date records.
What potential issues should I be aware of during integration setup?
During integration setup, potential issues may include authentication errors due to incorrect API credentials or permissions settings on either platform. Additionally, ensure that any custom fields required for specific triggers or actions are correctly mapped during setup to prevent data mismatches.
