Cayzu + Freshdesk Integrations
How to connect Cayzu + Freshdesk
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Create TicketCreates a ticket.Action
New TicketTriggers when there is a new ticket is created in Freshdesk.Trigger- New ContactTriggers when a new customer is created.Trigger
- New Ticket NoteTriggers when a Note is added to a Ticket.Trigger
- Update TicketTriggers when a Ticket is updated.Trigger
- Update ContactTriggers when a user is updated.Trigger
- Add Notes to a TicketAdd Private or Public notes to a Freshdesk Support Ticket.Action
- Create CompanyAllows you to create a Company entry in Freshdesk.Action
- Freshdesk
Creates a Forum under a Category.
Scheduled
Action
- Freshdesk
Creates a Forum Category.
Scheduled
Action
- Freshdesk
Create a new Forum Topic on Freshdesk Forums.
Scheduled
Action
- Freshdesk
Create a ticket in Freshdesk for your domain.
Scheduled
Action
- Freshdesk
Allows you to create a User/Customer in Freshdesk for your support domain.
Scheduled
Action
- Freshdesk
Finds an existing customer or a potential customer that has raised a ticket.
Scheduled
Action
- Freshdesk
Find a ticket by ID.
Scheduled
Action
How Cayzu + Freshdesk Integrations Work
- Step 1: Authenticate Cayzu and Freshdesk.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
Freshdesk Tutorials
About Cayzu
Cayzu is a cloud based help desk solution that will allow you to wow your customers with world-class support. Features include multi-channel support, ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, instant notifications and ability to manage multiple brands from a single portal.
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About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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