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Basecamp + Zendesk

Create to-dos in Basecamp 3 for new tickets in Zendesk

Streamline your customer service and project management process with this Zendesk to Basecamp 3 workflow. Upon the arrival of every new ticket in Zendesk, a to-do list item will be instantly created in Basecamp 3. This efficient linkage allows your team to start working on these tasks immediately, improving your response time and customer satisfaction.

Streamline your customer service and project management process with this Zendesk to Basecamp 3 workflow. Upon the arrival of every new ticket in Zendesk, a to-do list item will be instantly created in Basecamp 3. This efficient linkage allows your team to start working on these tasks immediately, improving your response time and customer satisfaction.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is created. Optionally select an organization.

    TriggerPolling
  2. automatically do this!
    BasecampBasecamp
    Create To-Do

    Triggers when a new to-do is created in a to-do list.

    ActionWrite
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Supported triggers and actions

    • Organization

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • ViewRequired

    Trigger
    Polling
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
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About Basecamp

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.

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zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories