Connect Azure DevOps and Jira Service Management to unlock the power of automation
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Set up your first integration
Quickly connect Azure DevOps to Jira Service Management with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Azure DevOps with Jira Service Management - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Completed Build" from Azure DevOps.
Add your action
An action happens after the trigger—such as "Create Request" in Jira Service Management.
You’re connected!
Zapier seamlessly connects Azure DevOps and Jira Service Management, automating your workflow.
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Frequently Asked Questions about Azure DevOps + Jira Service Management integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Azure DevOps and Jira Service Management
How can I automate ticket creation in Jira Service Management when a work item is updated in Azure DevOps?
We can set up an automation that triggers whenever a work item in Azure DevOps is updated. This action can automatically create a corresponding ticket in Jira Service Management, allowing teams to seamlessly manage updates without manual intervention.
Is it possible to sync comments between Azure DevOps and Jira Service Management?
Yes, with our integration setup, comments added to a work item in Azure DevOps can be automatically synced to the related ticket in Jira Service Management. This ensures consistent communication and documentation across both platforms.
Can I automate the closure of Jira tickets once an Azure DevOps work item is completed?
Certainly! We provide automation that triggers when an Azure DevOps work item is marked as complete. This can automatically transition the corresponding Jira Service Management ticket to a 'closed' or 'resolved' state.
How do I handle status updates from Jira Service Management appearing in Azure DevOps?
Our integration allows status changes in Jira Service Management tickets to trigger updates on linked work items in Azure DevOps. This maintains alignment between support and development teams.
What if I need custom field mapping between Azure DevOps and Jira Service Management?
We support custom field mappings, enabling the synchronization of unique data fields between both platforms. You can define which fields should match each other for your specific workflow needs.
Are there pre-built templates for common integrations between Azure DevOps and Jira Service Management?
Yes, we offer several pre-configured templates to accelerate integration setup for common use cases such as issue tracking and project management. These templates are designed based on best practices.
How frequently do updates occur once integration is set up between Azure DevOps and Jira Service Management?
The integration provides real-time or near-real-time updates depending on the specific workflows configured. You can adjust settings for more frequent synchronizations if needed.
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Build DefinitionRequired
- Build Status
- ProjectRequired
Try ItTriggerInstant- ProjectRequired
- RepositoryRequired
- Branch
Try ItTriggerInstant- ProjectRequired
- Area Path
- Work Item Type
Try ItTriggerInstant- ProjectRequired
- Build DefinitionRequired
ActionWrite
- ProjectRequired
- PathRequired
Try ItTriggerInstant- ProjectRequired
- Area Path
- Work Item Type
- Contains StringRequired
Try ItTriggerInstant- ProjectRequired
- Area Path
- Work Item Type
- Changed Field
Try ItTriggerInstant- ProjectRequired
- TypeRequired
- TitleRequired
- Area Path
- Iteration
- Assigned To
- Description
ActionWrite
