awork + Zendesk Integrations

How to connect awork + Zendesk

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Popular awork + Zendesk workflows

Our most popular Zap! arrow pointing down

Create new project tasks in awork for new tickets in Zendesk
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Zendesk + awork
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When this happens
Step 1: New Ticket
Then do this
Step 2: Create Project Task
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Create new project tasks in awork for new tickets in Zendesk
Premium
Create new project tasks in awork for new tickets in Zendesk
Zendesk + awork

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Supported triggers and actions

What does this mean?

New Task
Triggers when a new task is created. The trigger only fires for tasks with a project assigned, not for private tasks.
Trigger
Instant
New Time Entry
Triggers when a new time entry is created.
Trigger
Instant
Updated Time Entry
Triggers when a time entry is updated.
Trigger
Instant
Create Client
Creates a new client.
Action
Write
Create Project
Creates a new project.
Action
Write
Create Project Task
Creates a new project task.
Action
Write
Search Projects
Finds a project by name
Action
Search
Search Users by Email
Finds a user by email
Action
Search
Zendesk
Triggers when a new group is created.
Scheduled
Trigger
Zendesk
Triggers when a new organization is added to Zendesk.
Scheduled
Trigger
Zendesk
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
Scheduled
Trigger
Zendesk
Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.
Scheduled
Trigger
Zendesk
Triggers when a new ticket is added to a view.
Scheduled
Trigger
Zendesk
Triggers when a new user is created.
Scheduled
Trigger
Zendesk
Triggers when a new view is created.
Scheduled
Trigger
Zendesk
Create a new organization.
Scheduled
Action
Zendesk
Create a new ticket.
Scheduled
Action
Zendesk
Attach a file to an existing ticket.
Scheduled
Action
Zendesk
Add a comment to an existing ticket.
Scheduled
Action
Zendesk
Add one or more tags to an existing ticket.
Scheduled
Action
Zendesk
Update an existing organization.
Scheduled
Action
Zendesk
Update an existing ticket status or add comments.
Scheduled
Action
Zendesk
Update an existing user.
Scheduled
Action
Zendesk
Create a new user.
Scheduled
Action
Zendesk
Finds an existing agent.
Scheduled
Action
Zendesk
Finds an existing group.
Scheduled
Action
Zendesk
Finds an existing organization.
Scheduled
Action
Zendesk
Finds an existing ticket.
Scheduled
Action
Zendesk
Finds an existing user.
Scheduled
Action
Zendesk
Finds or creates a specific organization.
Scheduled
Action
Zendesk
Finds or creates a specific ticket.
Scheduled
Action
Zendesk
Finds or creates a specific user.
Scheduled
Action

How awork + Zendesk Integrations Work

Step 1: Authenticate awork and Zendesk.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.