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Integrate Autotask with Salesforce to automate your work

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2. Choose an Action
The event an automation performs after it's triggered
Endless possibilities

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Autotask with Salesforce - no code necessary. See how you can get setup in minutes.

Select a trigger from Autotask

A trigger is an event that starts your Zap and runs the workflow. For example, with Autotask, a trigger could be "New Company."
A trigger is the event that kicks off your automated workflow.

Setup an action from Salesforce

An action is what takes place after the automation is triggered. For example, with Salesforce, the action could be "Add Contact to Campaign."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Autotask to Salesforce

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.
Triggers and actions are the main components of every automated workflow.

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Make work flow with AI

Level up your Autotask to Salesforce integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Learn about AI automation
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Frequently Asked Questions about Autotask + Salesforce integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Autotask and Salesforce

Yes, you can easily integrate Autotask with Salesforce without any coding by using our platform. We provide a user-friendly interface where you can set up triggers and actions to customize the integration according to your needs.

You can set up various triggers such as when a new ticket is created in Autotask or when an opportunity is updated in Salesforce. These triggers will automatically initiate corresponding actions in the other platform, seamlessly keeping your data synchronized.

Actions are automated tasks that occur in response to a trigger. For example, when a task is completed in Autotask, an action could automatically update the status of a related object in Salesforce.

Absolutely, we allow full customization of data field mapping so you can ensure that only the relevant information is transferred between Autotask and Salesforce. This flexibility helps you maintain accurate records across both platforms.

Yes, our integration supports bidirectional synchronization which means updates made in either Autotask or Salesforce are reflected in both platforms. This ensures consistency and accuracy across your systems.

There are no strict limits on the number of integrations you can create. You have the flexibility to establish multiple workflows which cater to different processes within your organization.

We offer detailed error tracking and notifications so you can quickly identify any issues during the integration process. Our platform provides logs that help troubleshoot errors efficiently, ensuring minimal disruption to your operations.

Connect Autotask and Salesforce to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Connect Autotask and Salesforce to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger
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Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.