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Autotask + Microsoft Teams

Send chat messages in Microsoft Teams for new tickets in Autotask

When a new ticket appears in Autotask, streamline your workflow by instantly sending a chat message in Microsoft Teams. This automation not only increases your responsiveness, but allows your team to take immediate action, enhancing overall productivity and customer service. Say goodbye to the manual task of updating your team every time a ticket is generated, and enjoy seamless communication.

When a new ticket appears in Autotask, streamline your workflow by instantly sending a chat message in Microsoft Teams. This automation not only increases your responsiveness, but allows your team to take immediate action, enhancing overall productivity and customer service. Say goodbye to the manual task of updating your team every time a ticket is generated, and enjoy seamless communication.

  1. When this happens...
    AutotaskAutotask
    New Ticket

    Triggers when a new ticket is found.

    TriggerInstant
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    Send Chat Message

    Sends a message in an existing chat.

    ActionWrite
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Supported triggers and actions

autotask logo
autotask logo

About Autotask

Autotask provides an IT business management solution that combines service desk, CRM, projects, time and expense, billing and more.
microsoft-teams logo
microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

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