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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "List Idea Feedback" from ProdPad.

Add your action

An action happens after the trigger—such as "Attach a File to a Record" in ServiceNow.

You’re connected!

Zapier seamlessly connects ProdPad and ServiceNow, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Idea
  Required
Trigger
Polling
Try It
- Name
- Persona
- Job Role
- Company
- External URL
- External ID
- Tags
Trigger
Polling
Try It
- Workflow Status
- Tags
- Product
- Persona
- External ID
- State
- Include Associated Feedback
Trigger
Polling
Try It
List Products
List all the products in the account
Trigger
Polling
Try It
List User Stories
Returns a list of user stories with newest first.
Trigger
Polling
Try It

- Name
  Required
Trigger
Instant
Try It
- Name
  Required
- Unique ID (Email)
  Required
- About
- Tags
- Personas
- Job Role
- Company
- Link Name
- Link URL
- Link External ID
Action
Write

- Idea Title
- Description
- Business Case - Problem
- Business Case - Value
- Functional Specs
- Notes
- Products
- Personas
- Tags
- Workflow Stage
- Link Name
- Link URL
- External ID
Action
Write
- Contact ID
  Required
- Name
- Email
- Company
- Job Role
- Personas
- Tags
- Link Name
- Link URL
- Link External ID
- Phone
- About
Action
Write
- Workflow Stage
  Required
- Idea
  Required
Action
Write
- External ID
- Email
- External URL
- Contact Name
- Company
- Persona
- Tags
- Job Role
Action
Search
- External ID
- External Url
- Tags
- Workflow Stage
Action
Search
- External ID
- Unique ID (Email)
  Required
- External URL
- Name
  Required
- Company
- Persona
- Tags
- Job Role
- About
- Personas
- Link Name
- Link URL
- Link External ID
Action
Search or write
- Table
  Required
Trigger
Polling
Try It
- File
  Required
- Table
  Required
Action
Write
- Table
  Required
Action
Write
- Filename
  Required
Action
Search
- Table
  Required
Action
Search or write

- name
- External URL
- External ID
- Country
- Size
- Value
- City
- Tags
- Include Contacts
- Include Feedback for Contacts
Trigger
Polling
Try It
- State
- Company
- Product
- Persona
- Job Role
- Tags
Trigger
Polling
Try It
List Personas
List the personas in an account
Trigger
Polling
Try It
List Tags
List all the tags available in the account.
Trigger
Polling
Try It
- Name
  Required
Trigger
Instant
Try It
- Name
  Required
- City
- Country
- Size
- Value
- Tags
- Link Name
- Link URL
- External ID
Action
Write
- Feedback
  Required
- Contact
  Required
- Ideas
- Tags
- Personas
- Products
- Name
- External Link URL
- External Link External ID
- Contact Name
- Contact Email
Action
Write
- Company ID
  Required
- Name
- City
- Country
- Size
- Value
- Tags
- Contacts
- Link Name
- Link URL
- Link External ID
Action
Write
- Feedback ID
  Required
- Feedback
- State
- External ID
- External Link Name
- External Link URL
Action
Write
- Company Name
- External ID
- External URL
- Tags
- Country
- Size
- Value
- City
Action
Search
- External URL
- External ID
- State
- Company
- Company Size
- Company Country
- Company Value
- Contact
- Product
- Persona
- Job Role
- Tags
Action
Search
- Name
  Required
- External ID
- External URL
- Tags
- Country
- Size
- Value
- City
- Link Name
- Link URL
- External ID
Action
Search or write
- External URL
- External ID
- State
- Company
- Company Size
- Company Country
- Company Value
- Contact
- Product
- Persona
- Job Role
- Tags
- User Name
  Required
- Feedback
  Required
- User Email
- About
- Products
- Personas
- Source
- External Link - Name
- External Link - URL
- External Link - ID
Action
Search or write
- Table
  Required
Trigger
Polling
Try It
- Table
  Required
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Table
  Required
Action
Search

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Connect ProdPad and ServiceNow to integrate crucial parts of your business

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Make work flow with AI

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Learn about AI automation

About ProdPad

ProdPad is a tool that helps you achieve better products through better product management.

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Related categories

Product Management

About ServiceNow

ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).