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Connect Zapier Chatbots and ChatGPT (OpenAI) to unlock the power of automation

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Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Zapier Chatbots with ChatGPT (OpenAI) - no code necessary. See how you can get setup in minutes.

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Zapier Chatbots
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Zapier Chatbots
1. Choose trigger event
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ChatGPT (OpenAI)
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ChatGPT (OpenAI)
2. Choose action
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1. Select the event
Setup
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Zapier Chatbots
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Chatbot Button Click" from Zapier Chatbots.

Add your action

An action happens after the trigger—such as "Analyze Images" in ChatGPT (OpenAI).

You’re connected!

Zapier seamlessly connects Zapier Chatbots and ChatGPT (OpenAI), automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Chatbot
      Required
    • Chatbot Button
      Required
    Trigger
    Instant
    Try It
    • Chatbot
      Required
    Trigger
    Instant
    Try It
    • Message
    • Images
      Required
    • Max Tokens
    Action
    Write
    • Text to Be Analyzed
      Required
    • Model
      Required
    • Analysis Type
      Required
    • Info_1
    Action
    Write
    • Chatbot
      Required
    Trigger
    Instant
    Try It
    • Chatbot
      Required
    • Conversation Key
    • User Message
      Required
    Action
    Write
    • Message
    • Image
      Required
    • Max Tokens
    Action
    Write
    • Text to Be Analyzed
      Required
    • Info_1
    • Max Tokens
    • Model
      Required
    • Temperature
    Action
    Write

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Practical ways you can use Zapier Chatbots and ChatGPT (OpenAI)

Build a customer-facing FAQ chatbot

When a customer is interacting with the Zapier Chatbot on your website and completes the conversation, Zapier automates the question analysis in ChatGPT to continually improve FAQs. This makes your chatbot smarter, so it resolves customer issues faster over time.

Business Owner
Try it
Categorize support tickets automatically

When a new Chatbot feedback message is received, Zapier uses ChatGPT to classify the text into appropriate ticket categories. This streamlines how customer support teams prioritize and respond to incoming requests.

Customer Support Ops
Generate ad ideas from customer conversations

When a Zapier Chatbot conversation is completed, Zapier uses ChatGPT to summarize customer feedback into actionable ad copy suggestions. This helps marketers understand customer sentiment and create targeted campaigns faster.

Marketing & Marketing Ops

Learn how to automate Zapier Chatbots on the Zapier blog

Learn how to automate ChatGPT (OpenAI) on the Zapier blog

Make work flow with AI

Level up your Zapier Chatbots to ChatGPT (OpenAI) integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Illustration of AI enhancing Zapier workflows with automation and app integrations.

Frequently Asked Questions about Zapier Chatbots + ChatGPT (OpenAI) integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Zapier Chatbots and ChatGPT (OpenAI)

How do I set up a Zapier integration with ChatGPT?

To set up a Zapier integration with ChatGPT, you'll need to connect your ChatGPT account to Zapier via the app's API. Then, create a new Zap and select ChatGPT as either the trigger or action app depending on your workflow. Follow the guided steps to authenticate accounts and define actions or responses.

What triggers can be used with ChatGPT in a Zapier integration?

You can use triggers like 'New Message' in a chat or 'Message Received' from a specific conversation. These will initiate actions defined in your Zaps, such as sending automated responses using ChatGPT.

What are some example actions I can automate with ChatGPT through Zapier?

With our integration, you can automate actions such as generating content based on received messages, sending automated replies, updating databases with chat interactions, and more. These are set as 'Actions' within your Zap workflows.

Can I customize the responses generated by ChatGPT in my workflows?

Yes, when setting up an action involving ChatGPT, you can define specific prompts or instructions that guide the type of response generated by our model. This customization ensures that responses fit your unique use case.

Is it possible to use Webhooks with ChatGPT and Zapier for more complex integrations?

Absolutely. You can incorporate Webhooks into your Zaps to send customizable HTTP requests between ChatGPT and other applications. This allows for more complex and tailored integrations beyond basic triggers and actions.

How do I handle errors when integrating ChatGPT with other apps on Zapier?

In case of an error during execution, check the data inputs and outputs involved in your Zaps. We provide logs in Zapier that detail what went wrong so you can adjust parameters or troubleshoot connections accordingly.

Are there any limitations when using the free version of Zapier for integrations involving ChatGPT?

The free version of Zapier may have limitations on the number of tasks or integrations you can run per month. For higher volumes or advanced features like multi-step Zaps involving ChatGPT, consider upgrading to one of our premium plans.

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About Zapier Chatbots
Create custom AI chatbots and take action with built-in automation
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About ChatGPT (OpenAI)
ChatGPT is an AI tool built by OpenAI that enables conversational automation.
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