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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Conversation" from Avoma.

Add your action

An action happens after the trigger—such as "Create Account" in Pylon.

You’re connected!

Zapier seamlessly connects Avoma and Pylon, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Conversation
Triggers when a new conversation (call or meeting) is processed by Avoma.
Trigger
Instant
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- Name
  Required
- Logo URL
Action
Write
- Recording ID
  Required
- App Type
  Required
- Transcript
- Duration Ms
- Start Time
- End Time
- Participant Emails
- Recording Url
- Title
- Primary User Email
Action
Write
- Account ID
  Required
- Name
- Custom Fields
- External IDs
- Primary Domain
- Domains
- Channels
Action
Write
- Account Name
  Required
Action
Search

- External ID
  Required
- Caller Phone Number
  Required
- Recipient Phone Number
  Required
- User Email
  Required
- Recording URL
  Required
- Source
  Required
- Direction
  Required
- Start Time
  Required
- Email
  Required
- Name
- Caller Name
- Name of the recipient
- Was the call answered?
Action
Write
- Account ID
  Required
- Slug
  Required
- Body HTML
- Link
- Link Text
- Happened At
- User ID
- Contact ID
Action
Write
- Account ID
- Assignee ID
- Priority
- Requester ID
- Requester Email
- Title
  Required
- Body HTML
  Required
- Destination Metadata
- Tags
Action
Write
- Issue ID
  Required
- Operation
- Contact IDs
- User IDs
Action
Write
- List of emails
Action
Search

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Avoma and Pylon to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Avoma to Pylon integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Avoma

Avoma is an AI platform that automates meeting notes, coaching, and forecasting with Conversation & Revenue Intelligence to help teams move faster and smarter

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About Pylon

Pylon is a modern, powerful support system built for B2B.