Product Designer, Growth

Julia Elman
Julia Elman / August 30, 2017

Hi there!

We’re looking for a Product Designer to join the Design Team at Zapier. If designing and developing delightful user experiences, rapid experimentation and data based design, and creating user interfaces that solve users pain points interests you, keep reading!

As a Product Designer embedded on the Growth Team, you’ll be responsible for helping create targeted paths that help our users succeed. Whether it’s designing dedicated landing pages for a particular user category or developing rapid experiments to gather specific user insights, you’ll be focused on engaging our users in ways that are truly meaningful to them and their unique needs.

We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully you'll take the leap of faith and apply.

About You

You are a tinkerer. Whether you are exploring qualitative and quantitative research, building out prototypes with HTML/CSS, or interviewing customers and stakeholders, you are someone who leverages specific insights to drive your design decisions. You’ll get to spend most of your time researching and collaborating with the Growth Team, creating rapid experiments and designs, and iterating based off of those results.

You love to collaborate. You work across functions (product, marketing, support, and engineering) to turn design concepts and ideas into meaning for our users. You involve others throughout the design lifecycle and make it easy for them to participate in the process. You share and collaborate on your ideas and concepts with your peers, engineers, and other team members to solicit feedback early and often.

You are a user advocate. You translate research findings into compelling designs that provide delightful experiences for our users and throughout the Zapier product. You have a good understanding of user-centered design best practices and how to leverage that practice into your work.

You love doing things efficiently. At Zapier, the work you do will have a disproportionate impact on the business. We believe in systems and processes that let us scale our impact to be larger than ourselves. As a Product Designer, you will champion processes that enable teams to fit design systems into their work while staying nimble.

Most of all, you love the challenge of making complicated things simpler and easier. Zapier gives people the building blocks for millions of powerful workflows, and there's a lot going on under the hood. You flourish in the mission to give each customer a joyful experience that saves them time in their workflow. The designs you create and develop will help directly shape the direction of the product.

Things You Might Do

Zapier is a startup, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

  • Work with our Data Team and UX Research teams to plan, coordinate, and conduct research that helps answer questions and uncover user pain points. You’ll leverage those findings to inform your design decisions and help guide the direction of the Growth team.
  • Create low- and high-fidelity designs using various design tools (e.g. Sketch, Invision) and/or HTML and CSS that are simple, elegant, and user friendly.
  • Assist with and develop design systems that contribute to an efficient design workflow process.
  • Work collaboratively with marketing, researchers, product managers, engineers, data science, and designers to iterate on product concepts and features and turn them into turn them into delightful experiences for our users.
  • As a part of Zapier's all-hands philosophy, help customers via support to ensure they have the best experience possible.

About Zapier

For the past five years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

We believe that with the right tools, you can have big impact with less hassle.

We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

We believe that credentials don't say everything. Our CTO has a finance degree. Our CEO has an engineering degree. Our CPO has a mechanical engineering degree. What you love doing is way more important than the credentials you have.

We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

The Whole Package

Location: Planet Earth

If you want to work remote, that's cool. If you want to work near others, that's cool too! The Zapier team is over 80 people spread across 13 countries.

Compensation:

  • Competitive salary (we don't use remote as an excuse to pay less)
  • Great healthcare + dental + vision coverage for U.S. team members
  • 401k retirement plan with 4% company match for U.S. team members
  • We take care of our International team members too, but details differ
  • Profit sharing
  • 14 weeks paid leave for new parents
  • 2-3 annual company retreats to awesome places

Pick your own equipment. We'll set you up with whatever laptop + monitor combo you want plus any software you need.

Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.

Work with awesome companies around the world. We partner with the best software companies in the world and you'll constantly get to interact with people from these great companies.

How to Apply

Applying to Zapier is fairly straightforward, but a bit unusual from what you might have previously experienced. Creativity is certainly encouraged. To jump start the process, we ask a few questions we normally would ask at the start of an interview. This helps us get to know you a bit better right out of the gate. Make sure to answer each question in order for your application to be considered. Have fun with them. :-)

Complete this form with answers to the below questions.

  1. Why do you feel you'd be a good fit for the Product Designer role at Zapier?

  2. Please share any links to sites that showcase your work as a designer (personal portfolio site, Dribbble, GitHub, etc.). We’d like to see a good representation of your experience in designing and developing web and mobile applications.

  3. Pick one specific product feature you've designed and helped ship, to answer the next few questions. If you need to reference multiple features to answer all of the questions, that's okay.

  4. Tell us about your design process for this product feature. Feel free to include any mockups or screenshots and also talk about the tools you used.

  5. What would you have liked to have done differently? What did you learn from building this particular product feature?

  6. Zapier has a culture that promotes diversity and inclusion in everything we do. How do you ensure to design user-centered and inclusive experiences?

  7. Where did you hear about this role?

Finally, wait for us to reply. We reply to everyone, even if we don't seem like a good fit.

Apply Here

Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, religion, national origin, sex, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.