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Sr. Manager, Design

Hi there!

We're looking for a Senior Design Manager to lead our design efforts within our Core Product at Zapier. Are you excited to build and run a user-centered product design team in a 100% remote company? Then keep reading!

We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap and apply. 

Our Commitment to Applicants

Culture and Values at Zapier

Zapier Guide to Remote Work

Zapier Code of Conduct

Diversity and Inclusivity at Zapier

Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

 

About You

You are an experienced design leader. You have at least 3 years of experience managing design teams and collaborating with cross functionally to build customer informed products.  

You think about experiences end-to-end. You understand that the most effective product are created when there is alignment across the teams building them. You have helped shape the strategy for the products you work on and have helped communicate the end-to-end vision for where those strategies lead.

Your well-acquainted with the product development process. You know how to build for customer needs. You have helped your team validate design directions with users. You sense when research is needed to fill in knowledge gaps. You’re effective at balancing design thinking while regularly delivering value to customers.

You put your team's and customer's needs first. You enjoy helping and enabling designers do great work. You optimize your design strategy for what helps users best achieve their goals. You use data and user research to make human-centered design decisions. You challenge assumptions about what makes a design successful through encouraging divergent exploration and talking to users.

You love collaboration and feedback. You understand successful design doesn't happen in a vacuum or in secret. You believe in sharing work early, openly, and often. You enjoy teaming up with product managers, engineers, data scientists, customer champions, writers, and customers to help make the design team's work as effective as possible.

You know how design impacts development. You understand the technical complexities a design might introduce, and you can work through them with your teammates. You don't believe in “tossing designs over the wall” and would dread doing so.

You are resourceful. You know how to work across functions to get the help the design team needs to execute on projects. You work diligently to ensure progress is made across active projects.

 

Things You’ll Do

Collaborate across functions to help set roadmaps to achieve business goals through design

Hold weekly one on ones with members of the design team in your zone

Hold a weekly design meeting to help the design team execute on current design priorities

Build rapport with each member of the design team and work hard to help them level up their skills

Advocate for and teach design skills across the organization. Find ways to involve non-designers in the design process through design sprints and other creative means.

Provide feedback on design solutions through wireframes, mockups, and interactive prototypes

Participate in user research and other experiments to inform design decisions

Give, seek, and receive thoughtful design critique

Actively recruit, onboard and train new product designers at Zapier

As a part of our All Hands Support initiative, help customers have the best possible experience with Zapier

 

The Whole Package

Location: UTC-5 - UTC-8

Our flexible, distributed environment lets us work with the best people from around the world. Zapiens live in 40+ countries, including the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more!

Zapier offers:

Competitive salary

Healthcare + dental + vision coverage*

Retirement plan with 4% company match*

Profit-sharing program for 100% of Zapiens

$2,000 annual learning stipend for use on courses, conferences, and more—your choice

Two annual all-company retreats

14 weeks paid leave for new parents of biological or adopted children

Customized Zapiversary rewards on your 1, 3, 5, 7 and 10 year work anniversaries

Leading-edge equipment. We set you up with an Apple laptop and provide an additional budget for you to choose other home office accessories and software you may need.

Time to renew. We encourage Zapiens to take at least 2 weeks off each year. Most of us take 4-5 weeks, in addition to locally recognized holidays.

Opportunity to work with Zapier’s amazing partners network

*While we take care of Zapiens around the world the best we can, healthcare and retirement plans are currently available specifically in the UK, Canada, and United States.

 

How to Apply

We have a non-standard application process designed to promote inclusion and equity. We first ask a few questions in our application form that would typically be asked at the start of an initial interview. This helps speed up the process and lets us get to know you a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

 

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

 

Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people, and do not discriminate based on race, color, sex, gender identity or expression, sexual orientation, religion, national origin, physical or mental disability, military or veteran status, genetic information, pregnancy, age, or any other status protected by local law. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

 

Zapier is is committed to inclusion. As part of this commitment, Zapier will ensure that people with disabilities are provided reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

 

 

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