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Manager, Technology Partnerships

Hi there!

A Manager, Technology Partnerships impacts Zapier’s growth by defining the strategy, process, and management of the team that is responsible for working with partners on product partnerships. This team primarily focuses on cultivating, developing, deepening relationships with Zapier’s key partners like Slack, Zoom, HubSpot, Mailchimp, Shopify, and more by driving the mass distribution of Zapier’s products to their user bases.

The purpose of this role is to grow and lead the Partner Management team, provide the strategy and frameworks for how we attract and engage our partners, and partner with Product and Engineering to develop the tools our partners need to provide their users with seamless automation capabilities. This individual will also play a key role in defining what reciprocal programs are needed to ensure our partners find value in partnering with us.

This is the ideal position for a motivated individual who has proven management experience, is well versed in SaaS product partnerships, enjoys working cross-functionally in a polished manner, relishes diving into product roadmaps and APIs, and is ready to take their expertise to the global stage of Zapier.

Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. 

About You

  • 6+ years of Partnership/Business Development experience focused in the SaaS space
  • Existing relationships and experience working with the world’s top SaaS providers 
  • Team leader - you’ve built and managed teams that have a resilient culture
  • You can find and nurture new opportunities - developing strategy, finding partners, working with product, and going-to-market are familiar activities for you 
  • Outstanding oral and written communication skills, ability to present work at an executive level
  • Technical expertise - you know your way around APIs, product roadmaps, and aren’t afraid to get your hands dirty
  • Product person at heart - Zapier is a product-first company and you are energized by good user experiences that scale

Things You Might Do

Zapier is a small, fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

  • Define and execute the strategy to build and strengthen partnerships that create an exceptional product experience and increase Zapier’s market leadership
  • Build and lead a world-class partner team of highly talented partner managers that focus on understanding the needs of our partners, users, and growing Zapier’s presence
  • Deeply work with existing partners to grow Zapier’s exposure in key ecosystems through new product initiatives and co-marketing activities
  • Be ear-to-the-ground and work cross-functionally; build out integrations and platform improvements with Engineering, regularly funnel partner feedback and ideas to Product, and find reciprocal ways of promoting our partners with Marketing
  • Define and implement processes to streamline and optimize partner work in conjunction with our Partner Operations Specialist
  • Document progress on and set company-level OKRs for the team and share regular updates with the company and executives
  • As part of our All Hands Support initiative, help over 2,000 partners have the best possible experience partnering with and building integrations on Zapier

About Zapier

For the past six years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

We believe that with the right tools, you can have big impact with less hassle.

We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

The Whole Package

Location: North American Time Zones

If you want to work remote, that's great. If you want to work near others, that's cool too. Our team of 100+ is distributed because it lets us work with the best people. You don't have to be located in the USA either. Some team members live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! You just need the skills and drive to succeed in this role and the ability to work from anywhere.


  • Competitive salary (we don't use remote as an excuse to pay less)
  • Great healthcare + dental + vision coverage*
  • Retirement plan with 4% company match*
  • Profit sharing
  • 2 annual company retreats to awesome places
  • 14 weeks paid leave for new parents of biological or adopted children
  • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
  • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.
  • Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies

*While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to US, UK, and Canadian employees.


How To Apply

We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate.

After you apply, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.



Apply Here