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Senior Manager, Marketing Programs

Hi there!

We're looking for an experienced, strategic, data-driven programs (campaigns) marketer to join Zapier's marketing team. Zapier is on a mission to help everyone be more productive. Over 4.5+ million professionals already use Zapier to save time at work, but there are millions more to reach and educate! 

Working as the most senior programs marketer on the Integrated Marketing team, the Sr. Manager, Programs Marketing will be instrumental in building  strategy, go to market plans, and cross channel campaign management approach at Zapier to define how we attract, acquire, retain, and build our relationship with customers and partners.  This is a critical role that will help define Go To Market programs for Zapier!

If you’re interested in driving your career at a fast-growing and profitable company, read on.

We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap of faith and apply.

Our Commitment to Applicants

Culture and Values at Zapier

Zapier Guide to Remote Work

Zapier Code of Conduct

Diversity and Inclusivity at Zapier

Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

 

About You

You have a passion for strategic, customer centric multi channel campaigns. You have 8+ years working in marketing or a related field, such as integrated marketing or growth marketing, progressing in roles of increasing scope/responsibility.  Preference for demonstrated in market program development with cross channel execution and metrics driven campaigns for B2B products or those with a complex marketplace (end customer, influencer, buyer). Previous work with SMB/VSB customers and cloud based software providers a strong plus.

You’re a big picture thinker who can also get down in the details.  You are able to set the strategic agenda to help Zapier win over the long term.  You comfortably navigate across levers in a full marketing mix, designing appropriate solutions for each opportunity.  You truly feel ownership over the customer, consumer, and user experiences - driving initiatives through relentless advocacy and being “all in” on helping to develop, influence, and measure execution.

You’ve established multi-channel marketing goals, assets, and deliverables to accelerate business growth with an emerging customer base. You are comfortable with complex challenges ranging from testing new channels and attribution to driving campaigns across the full funnel (Awareness, trial, loyalty, etc.) You aren’t afraid to tackle nebulous problems —e.g. You utilize a data-driven approach to establish meaningful plans and focus on what matters to test and develop iterative campaigns.

You’re a problem solver at heart.  You are a hypothesis-driven problem solver who tests theories with data and can quickly identify levers/sources of value.  You know how to pull insights from data and develop an organizational framework to help build/uplevel the function.

You’re a skilled manager, mentor, and coach. You have led teams of 3+ and realize the best way to grow a team is by helping them to grow themselves. You're able to effectively share your experience and provide a clear framework for growth, while managing to objectives and ensuring quality deliverables.

You’re committed to being an awesome teammate.  You love to work with cross discipline marketing and stakeholder teams to drive planning, customer focused marketing mix, and deliver world class programs.  You can effectively build relationships across the organization as an advocate for customers while managing stakeholders to bring the organization along on the journey.

You’re analytically driven. You have a passion for designing analysis that unearths tangible insights or key learnings to drive organization-wide decision making.  You are able to frame your solutions for others and turn your approach into organizational frameworks, influencing broader marketing analysis and a repeatable approach to drive execution.

  

Things You’ll Do

  • Help define and build Zapier’s approach to Marketing Programs
  • Own the go to market strategy, planning, and measurement for Zapier campaigns to influence and build launch and activation plans
  • Manage a team of talented programs marketers to drive market share with target customers and execute across specific channels
  • Work closely with the product marketing and other marketing teams to develop channel plans, communications, and marketing strategy based on a deep, validated understanding of the target market and growth objectives
  • Work closely with agency partners to create scalable campaigns that deliver on target growth and acquisition goals
  • Build strategy, program, and campaign briefs to guide internal and external partners, aligning them to goals and vision 
  • Develop differentiated and distinct assets and campaigns that bring our positioning to life, set strategy needs for long term activation, and identify untapped opportunity or evolving channels. 
  • Understanding our customers unique pain points and, highlighting key use cases, you'll help our channel leads develop amplified and holistic in market plans
  • Tell Zapier's story. Explain how our product adds value and solves problems, using language that resonates with the audience you're trying to reach

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About Zapier

Zapier helps people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

We believe that with the right tools, you can have big impact with less hassle.

We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

 

The Whole Package

Location: Remote

Our distributed environment lets us work with the best people. You don't have to be located in the USA either. Some team members live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! You just need the skills and drive to succeed in this role and the ability to work from anywhere.

Compensation:

  • Competitive salary (we don't use remote as an excuse to pay less)
  • Great healthcare + dental + vision coverage*
  • Retirement plan with 4% company match*
  • Profit sharing
  • 2 annual company retreats to awesome places
  • 14 weeks paid leave for new parents of biological or adopted children
  • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
  • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.
  • Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies

*While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to US-based employees.

 

How to Apply

We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate. Please make sure to answer each question. After you apply, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

Optional: Share anonymously some demographic information about yourself to help us better track trends related to the backgrounds of candidates interested in working at Zapier in order for us to build a team that represents the users at Zapier and the broader world population.

Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

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