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How Zapier works
Zapier makes it easy to integrate LiveChat with Textline - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Chat Changed" from LiveChat.
Add your action
An action happens after the trigger—such as "Import Contact Message" in Textline.
You’re connected!
Zapier seamlessly connects LiveChat and Textline, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Chat Changed
Triggers when the tag list for a particular chat was changed.
Try ItTriggerInstant - New Chat
Triggers when the chat is started.
Try ItTriggerInstant - New Visitor in Queue
Triggers when a visitor enters queue.
Try ItTriggerInstant - Phone NumberRequired
- DepartmentRequired
- Message BodyRequired
ActionWrite
- Finished Chat
Triggers when the chat is ended.
Try ItTriggerInstant - New Ticket
Triggers when the ticket is created.
Try ItTriggerInstant - New Contact Message
Triggers when a contact sends you a new message.
Try ItTriggerInstant - DepartmentRequired
- Title
- Message BodyRequired
- Recipient GroupRequired
- Phone Number(s)
- Tag
- Saved Search
- Scheduled to Send At
ActionWrite
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