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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Lead Added Email" from Intercom.

Add your action

An action happens after the trigger—such as "Clone Opportunity" in Spiro.

You’re connected!

Zapier seamlessly connects Intercom and Spiro, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Lead Added Email
Triggers when a Lead enters an email address.
Trigger
Instant
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New Lead
Triggers when a new Lead is created.
Trigger
Instant
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- Which Tag?
Trigger
Instant
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New AI Summary
Triggers when an AI-generated summary is created for a conversation in Intercom.
Trigger
Instant
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New Company
Triggers when a new Company is created.
Trigger
Instant
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New Ticket
Triggers when a new Ticket is created in Intercom.
Trigger
Instant
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- Tag
Trigger
Instant
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Updated Contact
Triggers when a Contact is updated in Intercom.
Trigger
Instant
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- Which Tag?
Trigger
Instant
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- Email
  Required
- Note Text
  Required
Action
Write
- Title
  Required
- Description
- Body
- Author
  Required
- State
- Parent Collection
Action
Write
- Event name
  Required
- Created at
- Contact identifier type
  Required
- Metadata
Action
Write
- Ticket type
  Required
- Contact ID
  Required
- Company ID
Action
Write
- Conversation ID
  Required
- Reply Type
  Required
- Reply Body
  Required
- Attachments
Action
Write
- From
  Required
- To
  Required
- Message Type
  Required
- Body
  Required
- Subject
- Template
- Create Conversation Without Contact Reply?
Action
Write
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Write
- Lookup Email
  Required
- Full Name
- User ID
- Company ID
- Unsubscribed From Emails
- Phone Number
- Created At
- IP Address
- Custom Attributes
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Search Field
  Required
- Match Type
  Required
- Conversation Status
- Updated After
- Updated Before
Action
Search
- Search Field
  Required
- Match Type
  Required
- Ticket State
- Updated After
- Updated Before
Action
Search
- Conversation ID
  Required
Action
Search
- Search Mode
  Required
- Search Value
  Required
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Search or write
- Contact Attributes
Trigger
Instant
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New Company
Triggers when new company created.
Trigger
Instant
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New Contact
Triggers when new contact is created.
Trigger
Instant
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- Spiro Users
Trigger
Instant
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New Ticket
Triggers when new ticket created.
Trigger
Instant
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- Spiro Users
- Opportunity Attributes
Trigger
Instant
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- Custom Entity Type
  Required
- Trigger Attribute
  Required
- Trigger Value
  Required
- Spiro Users
Trigger
Instant
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- Custom Entity Type
  Required
- Trigger Attribute
  Required
- Trigger Value
  Required
- Spiro Users
Trigger
Instant
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- Field Name
- Field Value
Trigger
Instant
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- Entity Name
  Required
- Field Name
- Field Value
- Spiro Users
Trigger
Instant
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- Opportunity ID
  Required
- Relations to Clone
- Name
- Sales Stage
- Amount
- Close Date
- Company ID
Action
Write
- Company Name
  Required
- Address
- City
- Zipcode
- Region
- Country
- Phone
- Description
- Website
- State
- External Id
- Timezone
- Customer Status
- Tier
- Owner
Action
Write
- Full Name
  Required
- Email
- Phone
- Mobile Phone
- Description
- Company Name
- Title
- Opportunity ID
- Campaigns
- External Id
- Timezone
- Spiro User
Action
Write
- Spiro User
- Subject
  Required
- Contact ID
- Ticket ID
- Email
  Required
- Type
  Required
- Custom Activity Type
- Disposition
- Interaction Date
- Description
- Users to Mention
- Full Name
- Company Name
- Phone
- Mobile Phone
Action
Write
- Full Name
  Required
- Email
- Company Name
- Company Address
- Company City
- Company State
- Company Country
- Company Zipcode
- Company Region
- Website
- Description
- Opportunity Name
- Amount
- Phone
- Mobile Phone
- Title
- Sales Stage Name
- Close Date
- Pipeline Name
- Sales Stage
- Priority
- Opportunity Owner Full Name
- External Id
- Forecast Value
Action
Write
- Reminder Date
  Required
- Reminder
  Required
- Email
  Required
- Contact Id
- Spiro User
- Remind Me
- Description
- Full Name
- Company Name
- Phone
- Mobile Phone
Action
Write
- Reminder Date
  Required
- Reminder
  Required
- Opportunity Id
  Required
- Spiro User
- Remind Me
- Description
Action
Write
- Ticket ID
  Required
- Custom Entity
  Required
Action
Write
- Resource Type
  Required
- Resource Id
  Required
- Fields
  Required
Action
Write
- Id
  Required
- Full Name
- Email
- Phone
- Mobile Phone
- Title
- Description
- Owner
- Campaigns
- External Id
- Company Id
- Timezone
Action
Write
- Id
  Required
- Opportunity Name
- Sales Stage
- Amount
- Close Date
- Description
- Priority
- Spiro User
- External Id
- Company ID
- Forecast Value
Action
Write
- Id
  Required
- Reminder
- Reminder Date
- Description
Action
Write
- Custom Entity (Section)
  Required
- Record ID
  Required
Action
Write
- User ID
  Required
- First Name
- Last Name
- Title
- Phone
- Country
- Currency
- Email Client
- Role
- Manager
- Group
- Is Admin?
Action
Write
- Company ID
  Required
Action
Search
- Field to Search By
  Required
- Search Value
  Required
Action
Search
- Contact ID
  Required
Action
Search
- Custom List
  Required
- Lookup Column
  Required
- Lookup Value
  Required
- Supporting Lookup Column
- Supporting Lookup Value
- Search Latest First?
Action
Search
- Opportunity ID
  Required
Action
Search
- Field to Search By
  Required
- Search Value
  Required
Action
Search
- Field to Search By
  Required
- Search Value
  Required
- Company Name
  Required
- Address
- City
- Zipcode
- Region
- Country
- Phone
- Description
- Website
- State
- External Id
- Timezone
- Customer Status
- Tier
- Owner
Action
Search or write
- Field to Search By
  Required
- Search Value
  Required
- Company Name
  Required
- Company ID
- Description
- Website
- Opportunity Name
- Amount
- Close Date
- Sales Stage Name
- Pipeline Name
- Sales Stage
- Priority
- Opportunity Owner Full Name
- External Id
- Forecast Value
Action
Search or write

Lead Converted to User
Triggers when a lead converts to a user.
Trigger
Instant
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Contact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Trigger
Instant
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New Conversation Rating
Triggers when a conversation receives a rating.
Trigger
Instant
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- Message body format
Trigger
Instant
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New Conversation
Triggers when a new Conversation is created by a User in Intercom.
Trigger
Instant
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New User
Triggers when a new User is created.
Trigger
Instant
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Updated Company
Triggers when a company is updated.
Trigger
Instant
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- Updates
  Required
- Update sample
Trigger
Instant
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New Unsubscription
Triggers when a user unsubscribes from Intercom.io emails.
Trigger
Instant
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- Contact identifier type
  Required
- Tag selection method
Action
Write
- Contact Type
  Required
- Message Body
  Required
Action
Write
- User Association Note
- Company
  Required
- Warning
- Name
- Website
- Size
- Monthly Revenue
- Plan
- Industry
- Custom Attributes
Action
Write
- Contact identifier type
  Required
- Tag
  Required
Action
Write
- Contact Identifier
- Message Body
  Required
Action
Write
- Company
  Required
- Tag Name
  Required
- Untag?
Action
Write
- Ticket
  Required
- Title
- Description
- State
- Is Open
- Snoozed Until
- Assigned Admin
Action
Write
- Email
  Required
- Custom Attributes
- Created At
- User ID
- Full Name
- IP Address
Action
Write
- Search Mode
- Search Value
Action
Search
- Search Mode
  Required
- Search Value
  Required
Action
Search
- Search Mode
  Required
- Search Value
  Required
Action
Search
- Search Mode
- Search Value
- User Association Note
- Company Name
  Required
- Plan
- Size
- Website
- Industry
- Custom Attributes
- Monthly Revenue
Action
Search or write
- Company Attributes
Trigger
Instant
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- Spiro Users
- Sales Stage
Trigger
Instant
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- Spiro Users
Trigger
Instant
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- Custom Entity Type
  Required
- Field Name
- Field Value
- Spiro Users
Trigger
Instant
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- Spiro Users
Trigger
Instant
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New User
Triggers when new user created.
Trigger
Instant
Try It
- Spiro Users
Trigger
Instant
Try It
- Custom Entity Type
  Required
- Trigger Attribute
  Required
- Trigger Value
  Required
- Spiro Users
Trigger
Instant
Try It
- Field Name
- Field Value
Trigger
Instant
Try It
- Ticket Attributes
Trigger
Instant
Try It
- User Attributes
Trigger
Instant
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- Company ID
  Required
- Custom Entity
  Required
Action
Write
- Contact ID
  Required
- Custom Entity
  Required
Action
Write
- Custom Entity
  Required
Action
Write
- Company Name
  Required
- Company ID
- Description
- Website
- Opportunity Name
- Amount
- Close Date
- Sales Stage Name
- Pipeline Name
- Sales Stage
- Priority
- Opportunity Owner Full Name
- External Id
- Forecast Value
Action
Write
- Opportunity ID
  Required
- Custom Entity
  Required
Action
Write
- Reminder Date
  Required
- Reminder
  Required
- Company Id
  Required
- Spiro User
- Remind Me
- Description
Action
Write
- Support Desk
  Required
- Spiro User
- Subject
  Required
- Email
  Required
- Contact ID
- Company ID
- Priority
- Status
- Description
- Full Name
- Company Name
- Phone
- Mobile Phone
Action
Write
- Subject
  Required
- Message
- Link
- Spiro User. Leave it blank to send the message to your account.
Action
Write
- Id
  Required
- Company Name
- Website
- Address
- City
- State
- Zipcode
- Region
- Country
- Phone
- Description
- Owner
- External Id
- Timezone
- Customer Status
- Tier
Action
Write
- Custom Entity
  Required
- Record ID
  Required
Action
Write
- Id
  Required
- Name
- Header Notes
- Footer Notes
- Expiration Date
- Quote Status
- Link To Document
- Most Recent Quote Date
- Spiro User
- Company ID
- Primary Contact ID
- Opportunity ID
Action
Write
- Company ID
  Required
- Order Budget
Action
Write
- Id
  Required
- Subject
- Description
- Priority
- Status
- Spiro User
- Contact ID
- Company ID
Action
Write
- Field to Search By
  Required
- Search Value
  Required
Action
Search
- Company ID
  Required
- Sales Stage
Action
Search
- Contact ID
- Contact Email
- Interaction type
- Number of interactions
Action
Search
- Custom List
  Required
- Lookup Column
  Required
- Lookup Value
  Required
- Supporting Lookup Column
- Supporting Lookup Value
- Search Latest First?
Action
Search
- Field to Search By
  Required
- Search Value
  Required
Action
Search
- Field to Search By
  Required
- Search Value
  Required
Action
Search
- Field to Search By
  Required
- Search Value
  Required
Action
Search
- Field to Search By
  Required
- Search Value
  Required
- Full Name
  Required
- Email
- Phone
- Mobile Phone
- Description
- Company Name
- Title
- Opportunity ID
- Campaigns
- External Id
- Timezone
- Spiro User
Action
Search or write
- Field to Search By
  Required
- Search Value
  Required
- Support Desk
  Required
- Spiro User
- Subject
  Required
- Email
  Required
- Contact ID
- Company ID
- Priority
- Status
- Description
- Full Name
- Company Name
- Phone
- Mobile Phone
Action
Search or write

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Customers have created over 25 million Zaps on the platform

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Connect Intercom and Spiro to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Intercom on the Zapier blog

Make work flow with AI

Level up your Intercom to Spiro integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.

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