Skip to content

Connect Intercom and OneSignal to unlock the power of automation

  • No credit card required
  • Free forever for core features
  • 14-day trial for premium features and apps
Choose a Trigger
Choose an Action
Google Logo Start with Google for free

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Intercom with OneSignal - no code necessary. See how you can get setup in minutes.

100%
Help
Intercom logo
Intercom
Intercom logo
Intercom
1. Choose trigger event
OneSignal logo
OneSignal
OneSignal logo
OneSignal
2. Choose action
Intercom logo
1. Select the event
Setup
Test
Intercom logo
Intercom
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Lead Added Email" from Intercom.

Add your action

An action happens after the trigger—such as "Send Push Notification" in OneSignal.

You’re connected!

Zapier seamlessly connects Intercom and OneSignal, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Intercom triggers, actions, and search
    Lead Added Email

    Triggers when a Lead enters an email address.

    Trigger
    Instant
    Try It
    • Which Tag?
    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search
    New AI Summary

    Triggers when an AI-generated summary is created for a conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search
    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search
    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search
    New Conversation Rating

    Triggers when a conversation receives a rating.

    Trigger
    Instant
    Try It
    • Message body format
    Trigger
    Instant
    Try It

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

G2 Badge - Best Est. ROI - Winter 2024
G2 Badge - Best Results - Winter 2024
G2 Badge - Most Implementable - Winter 2024
G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Intercom and OneSignal to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Intercom on the Zapier blog

Make work flow with AI

Level up your Intercom to OneSignal integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Illustration of AI enhancing Zapier workflows with automation and app integrations.

Frequently Asked Questions about Intercom + OneSignal integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Intercom and OneSignal

How can I integrate Intercom with OneSignal?

You can integrate Intercom with OneSignal by using our platform to set up triggers and actions that automate communication between the two applications. For example, you can create a trigger in Intercom that initiates an action in OneSignal, such as sending a push notification when a new conversation starts.

Is it possible to send OneSignal notifications from Intercom conversations automatically?

Yes, it's possible to send OneSignal notifications automatically from Intercom conversations. By configuring the appropriate triggers in our integration setup, you can ensure that whenever a certain event occurs in Intercom, such as a message being received or tagged, an automatic push notification is sent via OneSignal.

What are some common triggers used in integrating Intercom with OneSignal?

Common triggers when integrating Intercom with OneSignal include events such as 'new message,' 'new conversation,' and 'user assigned.' These triggers can be configured to prompt specific actions within OneSignal, like sending targeted push notifications to users.

Can I personalize notifications sent through OneSignal based on Intercom data?

Yes, you can personalize notifications sent through OneSignal using data from Intercom. You can set up actions that utilize user attributes or events captured in Intercom, allowing your push notifications to target individual user preferences or behaviors.

Do I need coding skills to set up the integration between Intercom and OneSignal?

No coding skills are necessary. Our user-friendly interface allows you to choose from preset templates and configurations. You'll simply select the desired triggers and actions for seamless integration between Intercom and OneSignal without any programming experience needed.

What kind of actions can be triggered in OneSignal by events happening in Intercom?

Actions that can be triggered include sending push notifications or updating user segments within OneSignal. For example, if an event like 'conversation closed' occurs in Intercom, you could trigger an action that sends out an update notification to relevant customer segments through OneSignal.

How quickly does the integration process data between intercom and onesignal after a trigger event?

The integration is designed for near real-time processing. Once a trigger event occurs within Intercom, such as receiving a new customer inquiry or closing a conversation, our system promptly processes this event to execute the corresponding action within OneSignal.

intercom logo
About Intercom
Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Related categories
Similar apps
HubSpot integrationsHubSpot integrations
HubSpot
Marketing Automation
Inbound Now integrationsInbound Now integrations
Inbound Now
Marketing Automation, WordPress
onesignal logo
About OneSignal
OneSignal is a simple and smart service that send push notifications across all platforms. OneSignal features reliable delivery of millions of notifications, segmentation and targeting, automated delivery, localization, support for all major app development tools, and real time analytics.
Related categories

Connect Intercom to OneSignal on the world's largest no-code automation platform

Google Logo Sign up with Google