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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Form Response" from Google Forms.

Add your action

An action happens after the trigger—such as "Add Assignee" in Hippo.

You’re connected!

Zapier seamlessly connects Google Forms and Hippo, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Form
  Required
Trigger
Instant
Try It
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket ID
- Comment
  Required
Action
Write
- Chat Type
  Required
- User Unique Key
- Other User Unique Key
- Message
- Are you using user unique keys?
  Required
- Skip Bot
- Grouping Tags
- Email of Merchant
- Agent Email
- Initiated by Agent?
Action
Write
- Tags
- Ticket Name
  Required
- Priority
- Description
  Required
- Group Name
  Required
- Customer Name
  Required
- Customer Email
  Required
Action
Write

- Message
  Required
- User Type
- User Unique Key
- Email
Action
Write
- Ticket Id
- Due date
  Required
Action
Write

- Ticket ID
- Status
Action
Write

- Form
  Required
Trigger
Instant
Try It
- Ticket Id
- Assignee Emails
  Required
Action
Write
- Ticket Id
- Note
  Required
Action
Write
- User Unique Key
  Required
- Email
- Full Name
- Phone Number
- Tags
- Custom Attribute
Action
Write
- Broadcast Title
  Required
- Message
  Required
- User Unique Keys
  Required
- User IDs
- Broadcast Type
- Image URL
- Expiry Days
- Campaign Name
Action
Write
- Ticket id
Action
Write
- Ticket Id
- Priority
Action
Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Google Forms and Hippo to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Google Forms on the Zapier blog

Make work flow with AI

Level up your Google Forms to Hippo integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Google Forms

Google Forms is an easy way to collect data from the web with a simple UI and powerful editor. Works hand-in-hand with Google Sheets!

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Related categories

Forms & Surveys Google

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Hippo

Hippo is a customer support and engagement automation tool that helps you create tickets, campaigns and chats for your customers.

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