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Quickly connect Apollo to Intercom with a Zapier template.

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Create new Intercom users from new Apollo contacts
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Apollo + Intercom
Create Apollo deals when new tags are added to Intercom users
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Intercom + Apollo

Create new Intercom users from new Apollo contacts

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Apollo + Intercom

Create Apollo deals when new tags are added to Intercom users

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Intercom + Apollo

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Account Updated" from Apollo.

Add your action

An action happens after the trigger—such as "Add Note" in Intercom.

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Zapier seamlessly connects Apollo and Intercom, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Account Updated
Triggers when an existing Account is updated.
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New Account
Triggers when a new Account is created.
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- Name
  Required
- Domain
- Phone Number
- Raw Address
Action
Write
- name
  Required
- amount
  Required
- Owner ID
- Opportunity Stage Id
- Closed Date
Action
Write
- Account ID
  Required
- Name
- Domain
- Phone Number
- Address
Action
Write

- Opportunity Id
  Required
- name
- amount
- Opportunity Stage Id
- closed date
- account_id
Action
Write
- Email Address
  Required
- First Name
  Required
- Last Name
  Required
- Organization Name
  Required
- title
- Address
- Website Url
Action
Search or write

Lead Converted to User
Triggers when a lead converts to a user.
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Contact Replied
Triggers when a Contact replies to a Conversation in Intercom.
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New Conversation Rating
Triggers when a conversation receives a rating.
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- Message body format
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New Conversation
Triggers when a new Conversation is created by a User in Intercom.
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New User
Triggers when a new User is created.
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Updated Company
Triggers when a company is updated.
Trigger
Instant
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- Updates
  Required
- Update sample
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New Unsubscription
Triggers when a user unsubscribes from Intercom.io emails.
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- Contact identifier type
  Required
- Tag selection method
Action
Write
- Contact Type
  Required
- Message Body
  Required
Action
Write
- User Association Note
- Company
  Required
- Warning
- Name
- Website
- Size
- Monthly Revenue
- Plan
- Industry
- Custom Attributes
Action
Write
- Contact identifier type
  Required
- Tag
  Required
Action
Write
- Contact Identifier
- Message Body
  Required
Action
Write
- Company
  Required
- Tag Name
  Required
- Untag?
Action
Write
- Ticket
  Required
- Title
- Description
- State
- Is Open
- Snoozed Until
- Assigned Admin
Action
Write
- Email
  Required
- Custom Attributes
- Created At
- User ID
- Full Name
- IP Address
Action
Write
- Search Mode
- Search Value
Action
Search
- Search Mode
  Required
- Search Value
  Required
Action
Search
- Search Mode
  Required
- Search Value
  Required
Action
Search
- Search Mode
- Search Value
- User Association Note
- Company Name
  Required
- Plan
- Size
- Website
- Industry
- Custom Attributes
- Monthly Revenue
Action
Search or write

Contact Updated
Triggers when an existing Contact is updated.
Trigger
Instant
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New Contact
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- First Name
  Required
- Last Name
  Required
- Organization Name
  Required
- title
- Email Address
  Required
- Address
- Website Url
Action
Write
- Note
  Required
- Contacts IDs
  Required
- Priority
  Required
- Type
  Required
- Due Date
  Required
- Assigned To
  Required
Action
Write
- Contact ID
  Required
- Last Name
- First Name
- Email
- Title
- Organization Name
- Account id
- Direct Phone
- Corporate Phone
- Mobile Phone
- Home Phone
Action
Write
- email Address
  Required
Action
Search
Lead Added Email
Triggers when a Lead enters an email address.
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New Lead
Triggers when a new Lead is created.
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- Which Tag?
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New AI Summary
Triggers when an AI-generated summary is created for a conversation in Intercom.
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New Company
Triggers when a new Company is created.
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New Ticket
Triggers when a new Ticket is created in Intercom.
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- Tag
Trigger
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Updated Contact
Triggers when a Contact is updated in Intercom.
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Instant
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- Which Tag?
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- Email
  Required
- Note Text
  Required
Action
Write
- Title
  Required
- Description
- Body
- Author
  Required
- State
- Parent Collection
Action
Write
- Event name
  Required
- Created at
- Contact identifier type
  Required
- Metadata
Action
Write
- Ticket type
  Required
- Contact ID
  Required
- Company ID
Action
Write
- Conversation ID
  Required
- Reply Type
  Required
- Reply Body
  Required
- Attachments
Action
Write
- From
  Required
- To
  Required
- Message Type
  Required
- Body
  Required
- Subject
- Template
- Create Conversation Without Contact Reply?
Action
Write
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Write
- Lookup Email
  Required
- Full Name
- User ID
- Company ID
- Unsubscribed From Emails
- Phone Number
- Created At
- IP Address
- Custom Attributes
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Search Field
  Required
- Match Type
  Required
- Conversation Status
- Updated After
- Updated Before
Action
Search
- Search Field
  Required
- Match Type
  Required
- Ticket State
- Updated After
- Updated Before
Action
Search
- Conversation ID
  Required
Action
Search
- Search Mode
  Required
- Search Value
  Required
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Search or write

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Customers have created over 25 million Zaps on the platform

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Practical ways you can use Apollo and Intercom

Sync new leads to Apollo from Intercom

When a new lead is created in Intercom, Zapier automatically adds it as a new contact in Apollo. This ensures the sales team has all relevant leads in their engagement platform, improving lead management and reducing manual entry.

Business Owner

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Notify about new Intercom tickets

When a new ticket is created in Intercom, Zapier sends an alert to a designated project management tool or Slack channel. This keeps the team informed and ensures that customer issues are addressed promptly, improving team responsiveness.

Project Management

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Learn how to automate Apollo on the Zapier blog

Learn how to automate Intercom on the Zapier blog

Make work flow with AI

Level up your Apollo to Intercom integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Apollo

Apollo is a unified engagement platform that is the foundation for your entire end-to-end sales strategy. Teams get access to a database of over 200 million contacts, as well as a host of different engagement and analytics tools.

Learn moreLearn moreHelpHelp

Related categories

Sales & CRM

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

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Explore Apollo + Intercom Integrations

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Connect Apollo and Intercom to unlock the power of automation

Set up your first integration

Create new Intercom users from new Apollo contacts

Create Apollo deals when new tags are added to Intercom users

Create new Intercom users from new Apollo contacts

Create Apollo deals when new tags are added to Intercom users

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Practical ways you can use Apollo and Intercom

Sync new leads to Apollo from Intercom

Notify about new Intercom tickets

Learn how to automate Apollo on the Zapier blog

4 ways to automate Apollo with Zapier

Learn how to automate Intercom on the Zapier blog

6 ways to automate Intercom with Zapier

Make work flow with AI

Connect Apollo to Intercom on the world's largest no-code automation platform

Explore Apollo + Intercom Integrations

Explore Apollo + Intercom Integrations