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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Closed Ticket
Triggers when a ticket is closed.
Try ItTriggerInstant - Ticket NumberRequired
- BodyRequired
- For technicians only
- From User ID
ActionWrite- UsernameRequired
- EmailRequired
- PasswordRequired
- First Name
- Last Name
- Phone
- Location
- Company
- Department
- Send Welcome Email
ActionWrite- Search queryRequired
ActionSearch
- New Ticket
Triggers when a new ticket is created.
Try ItTriggerInstant - Ticket SubjectRequired
- Ticket BodyRequired
- Ticket Category IDRequired
- Ticket Priority IDRequired
- Submitter Email
ActionWrite- Search QueryRequired
ActionSearch- Search QueryRequired
- CategoryRequired
- Submitter EmailRequired
- SubjectRequired
- BodyRequired
- PriorityRequired
ActionSearch or write
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