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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New User" from ProjectManager.

Add your action

An action happens after the trigger—such as "Attach a File to a Record" in ServiceNow.

You’re connected!

Zapier seamlessly connects ProjectManager and ServiceNow, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New User
Triggered when a new user is added to your account
Trigger
Polling
Try It
- Project ID
Trigger
Polling
Try It
- Name
  Required
- Description
- Manager
- Priority
- Status
- Folder
- Target Date
- Access
  Required
Action
Write
- User
  Required
- Task ID
  Required
- Date
  Required
- Hours
  Required
- Notes
Action
Write
- Project ID
  Required
Action
Write

Get Project Priorities
Gets a list of all the priorities which can be applied to a project
Action
Write
- Project
  Required
Action
Write

- Task ID
  Required
Action
Write
- Project
  Required
Action
Write
Get User Roles
Get all the roles which can be assigned to a user
Action
Write
Get User Teams
Get all the teams which a user can be added to
Action
Write
- Task ID
  Required
- Field ID
  Required
- Value
  Required
Action
Write
- Task ID
  Required
- Name
- Description
- Due Date
- Progress
- Priority
- Status ID
Action
Write
- User to Update
  Required
- First Name
- Last Name
- Phone Number
- Notes
- Teams
- Skills
Action
Write
- First Name
- Last Name
- Email
- Assignable Users Only
- Team
- Skill
- Role
Action
Search
- Date From
- Date To
- Project
- Task
- User
- Order By
Action
Search
- First Name
  Required
- Last Name
  Required
- Email
  Required
- Assignable Users Only
- Team
- Skill
- Role
- Phone
- Notes
- Teams
- Skills
Action
Search or write
- Date From
- Date To
- Project
- Task ID
  Required
- User
  Required
- Order By
- Date
  Required
- Hours
  Required
- Notes
Action
Search or write
- Table
  Required
Trigger
Polling
Try It
- Table
  Required
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Table
  Required
Action
Search

New Project
Triggers when a new project is created
Trigger
Polling
Try It
- Project
- User
Trigger
Polling
Try It
- Project Id
  Required
- Name
  Required
- Description
- Start Date
- Due Date
- Progress
  Required
- Assignees
- Priority
- Status ID
Action
Write
- First Name
  Required
- Last Name
  Required
- Email
  Required
- Phone
- Notes
- Role
- Teams
- Skills
Action
Write
Get Project Folders
Get all of the project folders, used to organise your projects
Action
Write
Get Project Statuses
Get all the statuses which can be applied to a project
Action
Write
- Task ID
  Required
Action
Write
Get Task Priorities
Get all the priorities which can be applied to a task
Action
Write
- User ID
  Required
Action
Write
Get User Skills
Get all the skills which can be applied to a user
Action
Write
Get Account Information
Returns information about the current user including home URL, email, user ID and workspace name
Action
Write
- Project to Update
  Required
- Name
- Description
- Manager
- Priority
- Status
- Status Update
- Folder
- Target Date
Action
Write
- Timesheet Entry ID
  Required
- Hours
- Notes
Action
Write
- Project Name
- Manager
- Priority
- Status
- Folder
Action
Search
- Project
- Assignee
- Priority
- Progress From
- Progress To
- Date From
- Date To
- Task Name
- Summary Task
- Order By
  Required
Action
Search
- Name
  Required
- Manager
- Priority
- Status
- Folder
- Description
- Target Date
- Access
  Required
Action
Search or write
- Project Id
  Required
- Assignee
- Priority
- Progress From
- Progress To
- Date From
- Date To
- Name
  Required
- Summary Task
- Order By
  Required
- Description
- Start Date
- Due Date
- Progress
  Required
- Assignees
- Status ID
Action
Search or write
- Table
  Required
Trigger
Polling
Try It
- File
  Required
- Table
  Required
Action
Write
- Table
  Required
Action
Write
- Filename
  Required
Action
Search
- Table
  Required
Action
Search or write

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Connect ProjectManager and ServiceNow to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

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Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your ProjectManager to ServiceNow integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About ProjectManager

ProjectManager.com is a simple yet powerful online project management tool that enables you and your team to plan, track, monitor and report on your projects in real-time.

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Related categories

Project Management

About ServiceNow

ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).