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How Zapier works
Zapier makes it easy to integrate Mojo Helpdesk with RingCentral - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Ticket" from Mojo Helpdesk.
Add your action
An action happens after the trigger—such as "Create Contact" in RingCentral.
You’re connected!
Zapier seamlessly connects Mojo Helpdesk and RingCentral, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Ticket
Triggers when new unassigned ticket is created.
Try ItTriggerPolling - New Ticket With Scheduled On
Triggers when new unassigned ticket with a scheduled on date is created.
Try ItTriggerPolling - Ticket QueueRequired
- TitleRequired
- DescriptionRequired
- Priority
- User's email
- Due On
- Scheduled On
ActionWrite- Description
- Call Log TypeRequired
- ViewRequired
- Phone Number
- Extension Number
- Direction
- Recording Type
- Missed Calls Filter
- Results
- Delay By
Try ItTriggerPolling
- New Ticket With Due On
Triggers when new unassigned ticket with a due on date is created.
Try ItTriggerPolling - New User
Triggers when new user is created.
Try ItTriggerPolling - Group
- EmailRequired
- First NameRequired
- Last Name
- Send welcome email?
ActionWrite- Call Ended
Triggers when a call has been ended.
Try ItTriggerInstant
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