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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Chatbot Form Submitted" from MessageDesk.

Add your action

An action happens after the trigger—such as "Create Contact" in Onoff Business.

You’re connected!

Zapier seamlessly connects MessageDesk and Onoff Business, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Workspace
  Required
Trigger
Instant
Try It
- Workspace
  Required
Trigger
Instant
Try It
- Workspace
  Required
Trigger
Instant
Try It
- Workspace
  Required
Trigger
Instant
Try It
- Workspace
  Required
- Phone Number
  Required
Action
Write

- Workspace
  Required
- Phone Number
  Required
Action
Write
- Workspace
  Required
- Phone Number
  Required
Action
Write

- Name and Phone number
  Required
Trigger
Instant
Try It
- Name and Phone number
  Required
Trigger
Instant
Try It
- Name and Phone number
  Required
Trigger
Instant
Try It
- Onoff phone number
  Required
- Target phone number
  Required
- Sms content
  Required
Action
Write

- Workspace
  Required
Trigger
Instant
Try It
- Workspace
  Required
Trigger
Instant
Try It
- Workspace
  Required
Trigger
Instant
Try It
- Workspace
  Required
Trigger
Instant
Try It
- Workspace
  Required
- Contact Phone Number
  Required
- Contact First Name
- Contact Last Name
- Contact Email Address
- Extension Value
Action
Write
- Phone Number
  Required
- Message Text
  Required
- Workspace
  Required
- Date
  Required
- Before/After
  Required
- Days
  Required
- Time of Day
  Required
- Timezone
  Required
Action
Write
- Workspace
  Required
- Message Text
  Required
- Phone Number
  Required
- Create Contact
  Required
Action
Write
- Name and Phone number
  Required
Trigger
Instant
Try It
- Name and Phone number
  Required
Trigger
Instant
Try It
- User
  Required
- First Name
- Last Name
- Email
- Mobile phone
- Company
Action
Write
- User
  Required
- Name or phone to search
  Required
Action
Search

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect MessageDesk and Onoff Business to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your MessageDesk to Onoff Business integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About MessageDesk

MessageDesk is a text messaging service that allows you to schedule text messages, save templates, automate recurring message sends, send out mass broadcast sends and more

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Related categories

Communication

About Onoff Business

Onoff Business: No extra device, SIM card, or contract is needed. Make/receive calls, send SMS, receive voicemails, and manage contacts on mobile or web.

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