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Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

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App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Queue: Agent Answered Call" from Iptelecom.

Add your action

An action happens after the trigger—such as "Create/Update a Contact" in SimpleTexting.

You’re connected!

Zapier seamlessly connects Iptelecom and SimpleTexting, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Queue: Agent Answered Call
Triggers when the call in the queue is anwered.
Trigger
Instant
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Queue: Agent Log In
Triggers when a new agent log in queue.
Trigger
Instant
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Queue: Agent Marked Away
Triggers when agent changes his status on “away”.
Trigger
Instant
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Queue: Missed Call
Triggers when the call in the queue is missed.
Trigger
Instant
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Call Parked
Triggers when you put your call in the parking slot.
Trigger
Instant
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New Call Recording
Triggers when you get a recording of your conversation.
Trigger
Instant
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Incoming Call Hung Up
Triggers when you finished the incoming call.
Trigger
Instant
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Outbound Call Answered
Triggers when they answered your outbound call.
Trigger
Instant
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Outbound Call Hung Up
Triggers when you finished the outbound call.
Trigger
Instant
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Queue: Call Left
Triggers when a call left the queue.
Trigger
Instant
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- Click to Dial Number
  Required
Action
Write
- Account phone
- Contact phone
Trigger
Instant
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- Account phone
- Contact phone
Trigger
Instant
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- List name
- Phone number
  Required
- First name
- Last name
- Email
- Notes
- Birthday
Action
Write
- Title
  Required
- List names
- Segment names
- Account phone
- Message mode
- Text body
  Required
- Unsubscribe text
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

Queue: Agent Hung Up Call
Triggers when agent finished the call.
Trigger
Instant
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Queue: Agent Log Out
Triggers when a agent log out queue.
Trigger
Instant
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Queue: Agent Marked Ready
Triggers when agent changes his status on “ready”.
Trigger
Instant
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Queue: Agent Is Offered Call
Triggers when an agent can receive a call from the queue.
Trigger
Instant
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Call Picked Up
Triggers when you get a call from a parking slot.
Trigger
Instant
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Incoming Call Answered
Triggers when you answered the incoming call.
Trigger
Instant
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Missed Call
Triggers when you missed the call.
Trigger
Instant
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Outbound Call Started
Triggers when you start making an outbound call.
Trigger
Instant
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Queue: Call Entered
Triggers when the call in the queue is entered.
Trigger
Instant
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New Voicemail Received
Triggers when you receive a voice message.
Trigger
Instant
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- Account phone
- Contact phone
Trigger
Instant
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- Account phone
- Contact phone
Trigger
Instant
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- Contact phone
Trigger
Instant
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- Phone number
  Required
Action
Write
- Account phone
- Contact phone
  Required
- Message mode
- Text body
  Required
Action
Write

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Iptelecom and SimpleTexting to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Iptelecom to SimpleTexting integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Iptelecom

Iptelecom is a VOIP service provider. Allows you to receive detailed information about calls made, call center events, receive recording of your calls and other features.

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Related categories

Call Tracking

About SimpleTexting

SimpleTexting is a text messaging platform that helps you reach your customers using one of the most effective channels: their text inbox. Send promotions, alerts, polls or reminders to your entire list in a matter of seconds.