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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Click Agreed" from Docusign.

Add your action

An action happens after the trigger—such as "Add Customer File" in Mews.

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Zapier seamlessly connects Docusign and Mews, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Click Agreed
Triggers when a recipient accepted a clickwrap agreement.
Trigger
Instant
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- Events to Monitor
  Required
Trigger
Instant
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Envelope Corrected
Triggers when an envelope is corrected.
Trigger
Instant
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Envelope Declined
Triggers when an envelope is declined.
Trigger
Instant
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Envelope Delivered
Triggers when an envelope is delivered.
Trigger
Instant
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Envelope Purge
Triggers when an envelope is purged.
Trigger
Instant
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Envelope Sent
Triggers when an envelope is sent.
Trigger
Instant
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Identity Verification Completed
Triggers when a decision has been made regarding the signer's identity verification check for an eIDAS-compliant Qualified Electronic Signature (QES) and they have been notified. If the signer's identity verification check resulted in a failure, the event message includes the specific error codes indicating why it was unsuccessful.
Trigger
Instant
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- Status
- Return only envelopes I created?
- Add certificate of completion?
- Download form data?
Trigger
Polling
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Recipient Authentication Failed
Triggers when a recipient failed an authentication check. If they had multiple attempts to pass a check, they failed all the attempts.
Trigger
Instant
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Recipient Completed
Triggers when a recipient signed or completed their actions for an envelope.
Trigger
Instant
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Recipient Delegated
Triggers when a delegation rule is in place and an envelope is sent to a delegated signer.
Trigger
Instant
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Recipient Marked to Finish Later
Triggers when a recipient selected OTHER ACTIONS > Finish Later for an envelope.
Trigger
Instant
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Recipient Resent
Triggers when an envelope was resent to a specific recipient.
Trigger
Instant
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SMS Opt-In
Triggers when a recipient opted in to receiving SMS notifications for an envelope.
Trigger
Instant
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Template Created
Triggers when a template is created.
Trigger
Instant
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Template Modified
Triggers when a template is modified.
Trigger
Instant
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- Bulk List ID
  Required
- Template
  Required
Action
Write
- Template
  Required
- Email Subject
- Email Blurb
- Recipient Email
- Recipient Name
- Recipient Role
Action
Write
- Envelope ID
  Required
- Document ID
  Required
Action
Write
- Template ID
- Brand ID
- Email Subject
- Email Body
Action
Write
- Template Name
  Required
Action
Write
- Webform
  Required
- Link Type
  Required
Action
Write
- Bulk List ID
  Required
- Template
  Required
Action
Write
- Envelope ID
  Required
- Void Reason
  Required
Action
Write
- Time Filter
  Required
Trigger
Polling
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- Time Filter
  Required
Trigger
Polling
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- Time Filter
  Required
- State
- Start Time Modifer
- End Time Modifer
Trigger
Polling
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- Customer Id
  Required
- File Name
  Required
- File
  Required
Action
Write
- Reservation Id
  Required
- Customer Id
  Required
Action
Write
- Rate Id
  Required
- Value of the rate
  Required
- Resource Category Id
  Required
- Start UTC
  Required
- End UTC
  Required
- Released UTC
  Required
- Adjustment Value
  Required
- External Identifier
Action
Write
- Name
  Required
- Deadline
  Required
- Description
- Department
- Service Order Id
Action
Write
- Customer Id
  Required
- Service Id
  Required
- Unique identifier of the Product to be ordered.
- Product Quantity
- Add Items
- Consumption Time
- Notes
Action
Write
- Customer Id
  Required
- First Name
- Last Name
- Second Last Name
- Title
- Birth Date
- Birth Place
- Nationality Code
- Email
- Phone number
- Loyalty Code
- Notes
- Passport number
- Passport expiration date
- Passport issuance date
- Passport issuing country code
- Identity card number
- Identity card expiration date
- Identity card issuance date
- Identity card issuing country code
- Visa number
- Visa expiration date
- Visa issuance date
- Visa issuing country code
- Drivers license number
- Drivers license expiration date
- Drivers license issuance date
- Drivers license issuing country code
- First line of the address
- Second line of the address
- The City
- Postal code
- The Country
- Classifications
Action
Write
- Bill Id
  Required
Action
Search
- Rate Id
  Required
- Reservation start
  Required
- Reservation end
  Required
Action
Search
- Reservation Id
  Required
Action
Search

Click Declined
Triggers when a recipient declined a clickwrap agreement.
Trigger
Instant
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Envelope Completed
Triggers when an envelope is completed.
Trigger
Instant
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Envelope Created
Triggers when an envelope is created.
Trigger
Instant
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Envelope Deleted
Triggers when an envelope is deleted.
Trigger
Instant
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Envelope Discard
Triggers when an envelope is discarded.
Trigger
Instant
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Envelope Resent
Triggers when an envelope is resent.
Trigger
Instant
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Envelope Voided
Triggers when an envelope is voided.
Trigger
Instant
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Identity Verification Pending
Triggers when a signer completed the identity verification process for an eIDAS-compliant Qualified Electronic Signature (QES), but the result is still pending.
Trigger
Instant
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New Folder
Triggers when a new folder is created.
Trigger
Polling
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Recipient Autoresponded
Triggers when a recipient’s email account sent an automated response to an envelope notification.
Trigger
Instant
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Recipient Declined
Triggers when a recipient declined to sign.
Trigger
Instant
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Recipient Delivered
Triggers when a recipient viewed the documents through the DocuSign signing website. This event does not signify email or SMS delivery of an envelope.
Trigger
Instant
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Recipient Reassigned
Triggers when a recipient reassigned an envelope.
Trigger
Instant
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Recipient Sent
Triggers when a notification that it's their turn to sign was sent to the recipient.
Trigger
Instant
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SMS Opt-Out
Triggers when a recipient opted out of receiving SMS notifications for an envelope.
Trigger
Instant
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Template Deleted
Triggers when a template is deleted.
Trigger
Instant
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- Bulk List ID
  Required
- Role Name
  Required
- Name
  Required
- Email
  Required
Action
Write
- List Name
  Required
- Role Name
  Required
- Name
  Required
- Email
  Required
Action
Write
- Template Name
  Required
- Description
- Email Subject
- Email Message
- Document
- Document Name
- Recipient Type
- Delivery Method
- Email
- Phone Number
- Name
- Role Name
Action
Write
- Brand ID
- Email Subject
- Email Body
Action
Write
- Envelope ID
  Required
Action
Write
- Template ID
  Required
Action
Write
- Template
  Required
- Email Subject
- Email Blurb
- Recipient Email
- Recipient Name
- Recipient Role
Action
Write
- Template ID
  Required
- Template Name
  Required
- Description
- Email Subject
  Required
- Email Message
- Document
  Required
- Document Name
- Recipient Type
- Delivery Method
- Email
- Phone Number
- Name
- Role Name
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
New Closed Bill
Triggers when there is a new closed bill.
Trigger
Polling
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- Time Filter
  Required
Trigger
Polling
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- Time Filter
  Required
Trigger
Polling
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- Group Id
- Reservable Service Id
  Required
- Check rate applicability
- Prevent Overbooking
- State
  Required
- Reservation start
  Required
- Reservation end
  Required
- Reservation release
- Number of adults
  Required
- Number of children
  Required
- Customer Id
  Required
- Requested Category Id
  Required
- Rate Id
  Required
- Travel Agency Id
- Notes
Action
Write
- Reservation Id
  Required
- Service Id
- Unique identifier of the Product to be ordered.
  Required
- Product Quantity
  Required
- Override product price
Action
Write
- Company name
  Required
- Telephone number
Action
Write
- Overwrite Existing
  Required
- First Name
- Last Name
  Required
- Second Last Name
- Title
- Birth Date
- Birth Place
- Nationality Code
- Email
- Phone number
- Loyalty Code
- Notes
- Passport number
- Passport expiration date
- Passport issuance date
- Passport issuing country code
- Identity card number
- Identity card expiration date
- Identity card issuance date
- Identity card issuing country code
- Visa number
- Visa expiration date
- Visa issuance date
- Visa issuing country code
- Drivers license number
- Drivers license expiration date
- Drivers license issuance date
- Drivers license issuing country code
- First line of the address
- Second line of the address
- The City
- Postal code
- The Country
- Classifications
Action
Write
- Company Id
  Required
- Company name
- Telephone number
Action
Write
- Reservation Id
  Required
- Reservation start
- Reservation end
- Charge Cancellation Fee
  Required
Action
Write
- Customer Data
  Required
Action
Search
- Customer Id
  Required
Action
Search

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Connect Docusign and Mews to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Docusign on the Zapier blog

Make work flow with AI

Level up your Docusign to Mews integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Frequently Asked Questions about Docusign + Mews integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Docusign and Mews

What are the prerequisites for integrating DocuSign with Mews?

Before you can integrate DocuSign with Mews, ensure you have active accounts with both platforms. You should also have administrative access to configure API settings, as this integration requires setting up specific triggers and actions.

How do I trigger a DocuSign action from Mews?

To trigger a DocuSign action from Mews, you need to set up a specific event in Mews that acts as a trigger, such as the creation of a new reservation. Once this event occurs, it will automatically send necessary information to DocuSign to initiate the document signing process.

Can I customize the documents sent through DocuSign when triggered by Mews?

Yes, you can customize the documents sent through DocuSign by defining templates in your DocuSign account. When a trigger from Mews occurs, these predefined templates can be used to ensure consistency and accuracy in the documents being sent.

What kind of events in Mews can act as triggers for DocuSign?

In Mews, various events such as new bookings, guest check-ins, or cancellations can be configured as triggers. These events can initiate specific actions in DocuSign, like sending out contracts or cancellation confirmations for electronic signature.

Is it possible to automate sending signed documents back to Mews?

Yes, once a document is signed via DocuSign, it can automatically be routed back into your Mews system. This requires setting up an action that takes place after the document signing process is complete.

What should I do if the integration between DocuSign and Mews fails?

If there's an issue with the integration between DocuSign and Mews, first verify all API credentials and settings are correct. Check for network connectivity issues or recent changes in either platform's API specifications that might require reconfiguration.

Are there limitations on what data can be shared between Docusign and Mews?

There are certain limitations regarding sensitive data due to privacy regulations. Ensure compliance by reviewing both platforms' policies on data sharing through their respective APIs and adjusting any shared data accordingly.

About Docusign

Docusign is an electronic signature technology and digital transaction management service for facilitating electronic exchanges of signed documents.

Learn moreLearn moreHelpHelp

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About Mews

Mews is an innovative hospitality cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.

Learn moreLearn moreHelpHelp

Related categories

Product Management

Connect Docusign and Mews to unlock the power of automation

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Connect Docusign and Mews to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Learn how to automate Docusign on the Zapier blog

5 ways to automate DocuSign with Zapier

Make work flow with AI

Frequently Asked Questions about Docusign + Mews integrations

Connect Docusign to Mews on the world's largest no-code automation platform