Connect Craft and Intercom to power AI-driven automation
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How Zapier works
Zapier makes it easy to integrate Craft with Intercom - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Item" from Craft.
Add your action
An action happens after the trigger—such as "Add Note" in Intercom.
You’re connected!
Zapier seamlessly connects Craft and Intercom, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Item Type
- ProductRequired
 Try ItTriggerPolling
- Lead Added EmailTriggers when a Lead enters an email address. Try ItTriggerInstant
- New LeadTriggers when a new Lead is created. Try ItTriggerInstant
- Which Tag?
 Try ItTriggerInstant
- ProductRequired
- Item
- Item TypeRequired
- SprintRequired
- VersionRequired
- TitleRequired
- Epic
- Description
- Source
- Source ID
- PriorityRequired
- Team
- Person
- Column
- Estimation Value
- Time Spent Value
- Images Url
- Attachments
- Effort
- User Value
- Story Points
- Kano
- Labels
- Is Released
 ActionWrite
- Lead Converted to UserTriggers when a lead converts to a user. Try ItTriggerInstant
- Contact RepliedTriggers when a Contact replies to a Conversation in Intercom. Try ItTriggerInstant
- New Conversation RatingTriggers when a conversation receives a rating. Try ItTriggerInstant
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