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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Artifact Published" from Condens.

Add your action

An action happens after the trigger—such as "Create Record" in SugarCRM.

You’re connected!

Zapier seamlessly connects Condens and SugarCRM, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Artifact Published
Triggers when a Artifact is published.
Trigger
Polling
Try It
- Name
- Update Participant with ID
Action
Write
- Name
Action
Search
- Name
- Update Participant with ID
Action
Search or write
- Module
  Required
Trigger
Polling
Try It

- Module
  Required
Action
Write
- Module
  Required
- Search Field #1
  Required
- Value for Search Field #1
  Required
- Search Field #2
- Value for Search Field #2
Action
Search

Participant Created
Triggers when a new Participant was created.
Trigger
Polling
Try It
- Title
- Project
  Required
- Section Name
- Section Text
- Update Session with ID
Action
Write
- Title
- Project
Action
Search
- Title
- Project
  Required
- Section Name
- Section Text
- Update Session with ID
Action
Search or write
- Module
  Required
Trigger
Polling
Try It
- Module
  Required
Action
Write
- Module
  Required
- Search Field #1
  Required
- Value for Search Field #1
  Required
- Search Field #2
- Value for Search Field #2
Action
Search or write

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25m

Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Condens and SugarCRM to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate SugarCRM on the Zapier blog

Make work flow with AI

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Learn about AI automation

About Condens

Condens helps you and your team store, analyze and share UX research data.

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Related categories

Product Management

About SugarCRM

SugarCRM is an online CRM platform that helps you manage your sales, marketing, and customer support better.

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