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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Message in Conversation" from Chatra.

Add your action

An action happens after the trigger—such as "Create Contact" in TextSanity.

You’re connected!

Zapier seamlessly connects Chatra and TextSanity, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Message in Conversation
Triggers when a new message is sent in a conversation by a visitor or an agent.
Trigger
Instant
Try It
New Finished Conversation
Triggers when a conversation ends.
Trigger
Instant
Try It
- Filter Contacts By Tags
Trigger
Polling
Try It
- Phone
  Required
- Keyword
  Required
Action
Write
- Phone Number
  Required
- Message To Send
  Required
- Date To Send Message
  Required
- Time To Send Message
  Required
- Combined Name
- FIrst Name
- Last Name
- Email
- Birthday
- Notes
- Tags
Action
Write

New Conversation
Triggers when a new conversation is started by a visitor or an agent.
Trigger
Instant
Try It
- Keyword
  Required
Trigger
Polling
Try It
- Phone Number
- Combined Name
- First Name
- Last Name
- Email
- Birthday
- Notes
- Tags
Action
Write
- Phone Number
  Required
- Message To Send
  Required
- Combined Name
- First Name
- Last Name
- Email
- Birthday
- Notes
- Tags
Action
Write
- Phone Number
  Required
- Opt-in Message
- Combined Name
- FIrst Name
- Last Name
- Email
- Birthday
- Notes
- Tags
- Drip Campaigns
Action
Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Chatra and TextSanity to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

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Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Chatra to TextSanity integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Chatra

Chatra is a live chat software that helps to increase revenue and collect feedback providing an easy way for website owners to talk to visitors in real time.

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Related categories

Communication

About TextSanity

Connect TextSanity with apps you use everyday. Integrate with 3,000 apps on Zapier - it's the easiest way to automate your text marketing.

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