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Calendly
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Calendly
1. Choose trigger event
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ServiceTitan
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ServiceTitan
2. Choose action
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1. Select the event
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Calendly
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Event Canceled" from Calendly.

Add your action

An action happens after the trigger—such as "Apply Tag to Customer" in ServiceTitan.

You’re connected!

Zapier seamlessly connects Calendly and ServiceTitan, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Calendly triggers, actions, and search
    Event Canceled

    Triggers when an event is canceled.

    Trigger
    Polling
    Try It
    • Free Plan Copy
    • Webhook subscription scope
      Required
    • Event Type
    Trigger
    Instant
    Try It
    • Routing Form
    Trigger
    Instant
    Try It
    • Event Name
      Required
    • Host User
      Required
    • Co-hosts
    • Duration (in minutes)
      Required
    • Time Zone
    • Start Date
      Required
    • End Date
      Required
    • Location Kind
    • Location
    • Additional Location Info
    Action
    Write
    • Free Plan Copy
    • Webhook subscription scope
      Required
    Trigger
    Instant
    Try It
    • Free Plan Copy
    • Webhook subscription scope
      Required
    Trigger
    Instant
    Try It
    • Event UUID
      Required
    • Reason
    Action
    Write
  • Calendly triggers, actions, and search
    Mark Invitee as No Show

    Marks a specific invitee as a no show.

    Action
    Write

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Practical ways you can use Calendly and ServiceTitan

Sync scheduled events with ServiceTitan jobs.

When an invitee schedules an event in Calendly, Zapier automatically creates a corresponding job in ServiceTitan. This ensures business owners can streamline scheduling and operational planning without manual data entry, improving accuracy and saving time.

Business Owner
Try it
Notify about new lead appointments.

When a new booking is created in ServiceTitan, Zapier automatically sends a notification to a team communication platform or email, enabling the marketing team to prepare timely campaigns or follow-ups to drive conversions.

Marketing & Marketing Ops
Track no-show customers in ServiceTitan.

When an invitee is marked as a no-show in Calendly, Zapier automatically updates the status in ServiceTitan or creates a follow-up note or task. This workflow helps sales teams manage follow-ups effectively and improve customer engagement by addressing no-shows quickly.

Sales Ops

Learn how to automate Calendly on the Zapier blog

Learn how to automate ServiceTitan on the Zapier blog

Make work flow with AI

Level up your Calendly to ServiceTitan integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Calendly + ServiceTitan integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Calendly and ServiceTitan

How do I set up a Calendly trigger when an event is scheduled?

To set up a Calendly trigger for when an event is scheduled, you'll need to connect your Calendly account through our integration platform. Once connected, choose the 'Event Scheduled' trigger in Calendly. This will allow you to automatically take actions, like creating or updating a customer record in ServiceTitan each time a new event is scheduled.

Can I update my ServiceTitan appointments whenever an invitee reschedules on Calendly?

Yes, you can automatically update appointments in ServiceTitan whenever an invitee reschedules an event on Calendly. By selecting the 'Invitee Rescheduled' trigger from Calendly, you can map it to the 'Update Appointment' action in ServiceTitan to ensure your schedule stays current.

What happens if I cancel a Calendly event? Will it reflect in ServiceTitan?

When you cancel an event in Calendly, you can set up a trigger named 'Event Canceled.' This ensures that once integrated with ServiceTitan, any cancellations made on Calendly are automatically registered, prompting a cancellation or notification action within ServiceTitan.

Is it possible to create new client records in ServiceTitan from new contacts in Calendly?

Absolutely! Whenever a new contact schedules or interacts via Calendly, select the 'New Invitee Created' trigger. You can then set this up with the 'Create Customer' action in ServiceTitan to maintain accurate and updated client records.

How often does the sync happen between Calendly and ServiceTitan?

The sync between Calendly and ServiceTitan occurs in real-time as triggers are fired following specific events like scheduling or canceling. This means any changes reflected on one platform are almost instantaneously updated on the other.

How can I handle double-bookings or scheduling conflicts through this integration?

Through our integration settings, ensure that your triggers for scheduling are always followed by checks via actions such as 'Check Availability' before finalizing appointment creation or updates. This helps reduce double-booking occurrences.

What permissions are required for integrating my accounts?

To integrate your accounts successfully, both your Calendly and ServiceTitan accounts should have admin access level. Make sure all necessary permissions such as submitting data from third-party applications are enabled during setup.

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About Calendly
Calendly is an elegant and simple scheduling tool for businesses that eliminates email back and forth. It helps save time so that businesses can provide great service and increase sales.
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About ServiceTitan
ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and increase sales.
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