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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Send Collected Data From Chatbot" from Ideta.

Add your action

An action happens after the trigger—such as "Add LineItem" in Ink.Works.

You’re connected!

Zapier seamlessly connects Ideta and Ink.Works, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Send Collected Data From Chatbot
Triggers when data is sent from your chatbot.
Trigger
Instant
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- body
Action
Write
New Order
Triggers when a new order is added.
Trigger
Instant
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Tag Added
Triggers when a tag is added to an order.
Trigger
Instant
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- OrderId
  Required
- Name
  Required
- Price
  Required
- Quantity
  Required
- TaxRate
- Note
Action
Write

- OrderId
  Required
- Tag
  Required
Action
Write
- OrderId
  Required
- Status
  Required
Action
Write

- Customer
- Customer Name
- Customer Email
- Billing - Name
- Billing - Address1
- Billing - Address2
- Billing - City
- Billing - Country
- Billing - CountryCode
- Billing - Province (State)
- Billing - ProvinceCode (State)
- Billing - zip
- Shipping - Name
- Shipping - Address1
- Shipping - Address2
- Shipping - City
- Shipping - Country
- Shipping - CountryCode
- Shipping - Province (State)
- Shipping - ProvinceCode (State)
- Shipping - zip
- Message to Customer
- Internal Note (Memo)
- Reference or PO
- Item
- Name
- Quantity
- Price
- Item_file
- Item_design
- Item_note
- Item_taxRate
Action
Write
- OrderId
  Required
Action
Write
- Id
  Required
Action
Search

- User Question
  Required
- Bot Id
  Required
Action
Write
New Customer
Triggers when a new customer is added.
Trigger
Instant
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Status Changed
Triggers when an order status changes.
Trigger
Instant
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Tag Removed
Triggers when a tag is removed from an order.
Trigger
Instant
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- OrderId
  Required
- Message_type
  Required
- Message_content
  Required
Action
Write
- OrderId
  Required
- Content
  Required
- DueIn
  Required
- Interval
  Required
- UserId
  Required
Action
Write
- Name
  Required
- Email
  Required
Action
Write
- OrderId
  Required
- Tag
  Required
Action
Write
- Id
  Required
Action
Search

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Ideta and Ink.Works to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Ideta to Ink.Works integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Ideta

Ideta helps you automate conversations in livechats, chatbots and phone calls.

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Related categories

Developer Tools

About Ink.Works

Ink.Works is simple, affordable software for managing your print shop, sign shop, or custom apparel business.