Updates for Zendesk: Use Zaps to Find Existing Organizations and Groups

Keep Zendesk organized by filing tickets and users under the correct organizations and groups. Now you can use Zaps to automatically find existing Zendesk organizations and groups, then add users and tickets to them—all in one automated workflow. With well-oiled Zendesk workflows, your agents will be able to respond to tickets faster than ever.

What's New with Zendesk

New Search Actions

• Find an Organization: Use Zaps to automatically find existing organizations in Zendesk. Or, if the organization you're looking for doesn't yet exist, Zapier will create one.

• Find a Group: Use Zaps to automatically find existing groups in Zendesk.

How to Automate Zendesk with Zapier

1. Make sure you have a Zapier and a Zendesk account

2. Try some pre-made Zendesk integrations and learn more about how Zendesk works

3. Check out our Zendesk help documentation for details on connecting your account and setting up your first Zap

4. Or login to build a custom workflow with Zendesk and Zapier

New to Zapier? It's a tool that helps anyone connect apps and automate workflows - without any complicated code. Sign up for free to use Zendesk with Zapier.