Streamline Your IT Service Desk with Freshservice and Zapier

Danny Schreiber
Danny Schreiber / October 28, 2014

Freshservice

Who said service desk software had to be boring? From the same team that brought you Freshdesk, Freshservice provides a cloud-based service desk with robust ticketing capabilities plus integrated asset management, product catalogs, and vendor management.

Using Freshservice and Zapier, you can automatically create new Freshservice tickets when there is a new JIRA issue or Pingdom alert. You can also connect your CRM or invoicing tool in order to create a contact in those apps when you add a new user in Freshservice.

For more integration ideas, see the Freshservice Zapbook Page.

How to Use this Integration

  1. Sign in to your Freshservice account—make sure you have a Zapier account, too
  2. Connect your Freshservice account to Zapier
  3. Check out a few of the pre-made Freshservice Zaps or
  4. Start creating your own!

Learn more about this new integration from Freshservice: "Freshservice Integrates with Zapier, Helps IT Admins Boost Productivity".

Enjoy!