- Customer Automation
- AI Customer Communication
- AI-powered comms automation
Using AI: generate and analyze customer communication content
Automate the capture, analysis, and summarization of customer communications across multiple channels using webhooks, AI models, and structured data tools. This category streamlines workflows by delivering daily or real-time insights directly into team collaboration platforms, databases, or documents. It enhances support efficiency, ensures consistent follow-ups, and surfaces critical trends without manual effort.
Filter by common apps:
Webhooks by Zapier
Code by Zapier
ChatGPT (OpenAI)
LeadConnector
Google AI Studio (Gemini)
Formatter by Zapier
Slack
Google Sheets
AI by Zapier
Schedule by Zapier
Zapier Chatbots
Fathom
Google Docs
Intercom
Filter by Zapier
Email by Zapier
- Capture lead messages, analyze intent with ChatGPT, and update contact information in LeadConnector
- Extract customer info and purchase details from transcripts, and send summary to Slack
Extract customer info and purchase details from transcripts, and send summary to Slack
- Analyze support messages, enhance content, and update Google Sheets
Analyze support messages, enhance content, and update Google Sheets
- Analyze customer communication threads in Slack, and summarize key topics and sentiment trends
Analyze customer communication threads in Slack, and summarize key topics and sentiment trends
- Gather company information in Slack, prompt for details, generate structured response, and format text
Gather company information in Slack, prompt for details, generate structured response, and format text
- Capture incoming messages, enhance data with Python, and generate responses with ChatGPT
Capture incoming messages, enhance data with Python, and generate responses with ChatGPT
- Generate summary document from Fathom transcripts, analyze with AI by Zapier, and create in Google Docs
Generate summary document from Fathom transcripts, analyze with AI by Zapier, and create in Google Docs
- Document and summarize closed Intercom conversations in your knowledge base, analyze data, format dates, and post updates
Document and summarize closed Intercom conversations in your knowledge base, analyze data, format dates, and post updates
- Create customer service case in CRM from Slack messages, filter, classify, and send email
Create customer service case in CRM from Slack messages, filter, classify, and send email
