- Customer Automation
- AI Customer Communication
- AI-powered comms automation
Using AI: generate and analyze customer communication content
Automate the capture, analysis, and summarization of customer communications across multiple channels using webhooks, AI models, and structured data tools. This category streamlines workflows by delivering daily or real-time insights directly into team collaboration platforms, databases, or documents. It enhances support efficiency, ensures consistent follow-ups, and surfaces critical trends without manual effort.
Filter by common apps:
Webhooks by Zapier
Google AI Studio (Gemini)
Formatter by Zapier
Slack
Asana
ChatGPT (OpenAI)
Fathom
AI by Zapier
Google Docs
Code by Zapier
Filter by Zapier
Intercom
Email by Zapier
LeadConnector
- Extract customer info and purchase details from transcripts, and send summary to Slack
- Generate summary of customer service challenge in Asana, create response with ChatGPT, and send to Slack
Generate summary of customer service challenge in Asana, create response with ChatGPT, and send to Slack
- Generate summary document from Fathom transcripts, analyze with AI by Zapier, and create in Google Docs
Generate summary document from Fathom transcripts, analyze with AI by Zapier, and create in Google Docs
- Analyze Slack messages, generate insights with ChatGPT, and share summary in Slack
Analyze Slack messages, generate insights with ChatGPT, and share summary in Slack
- Extract customer points from Fathom summaries and share in Slack channel
Extract customer points from Fathom summaries and share in Slack channel
- Capture incoming messages, enhance data with Python, and generate responses with ChatGPT
Capture incoming messages, enhance data with Python, and generate responses with ChatGPT
- Document and summarize closed Intercom conversations in your knowledge base, analyze data, format dates, and post updates
Document and summarize closed Intercom conversations in your knowledge base, analyze data, format dates, and post updates
- Create customer service case in CRM from Slack messages, filter, classify, and send email
Create customer service case in CRM from Slack messages, filter, classify, and send email
- Capture lead messages, analyze intent with ChatGPT, and update contact information in LeadConnector
Capture lead messages, analyze intent with ChatGPT, and update contact information in LeadConnector
