- Support Automation
- AI Ticket Management
- AI-powered ticketing
Using AI: create support tickets and notify team members when specific ticket types are generated
Automate the creation and assignment of support tickets using AI-driven triggers and webhooks, ensuring immediate processing and standardized responses. Automatically notify relevant team members through preferred communication channels, enabling real-time awareness and faster resolution. Leverage AI insights to summarize content, assign priorities, and extract action items for streamlined workflows and improved service quality.
Filter by common apps:
 Airtable Airtable
 Filter by Zapier Filter by Zapier
 Anthropic (Claude) Anthropic (Claude)
 Slack Slack
 Zendesk Zendesk
 ChatGPT (OpenAI) ChatGPT (OpenAI)
 Microsoft Teams Microsoft Teams
 Jira Service Management Jira Service Management
 Jira Software Cloud Jira Software Cloud
- Notify support team in Slack when work order is on hold, summarize details with Claude
- Extract ticket details from Zendesk, and notify team on Microsoft TeamsExtract ticket details from Zendesk, and notify team on Microsoft Teams
- Assign support tickets in Jira Service Management, generate responses with ChatGPT, and update issues in Jira Software CloudAssign support tickets in Jira Service Management, generate responses with ChatGPT, and update issues in Jira Software Cloud






