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  1. Support Automation
  2. AI Ticket Management
  3. AI-driven ticket classification

Using AI: classify new support tickets based on content for efficiency

Automatically analyzing incoming support tickets with AI streamlines triage by identifying topic, priority, and sentiment in real time. This automation reduces manual sorting errors and frees teams to focus on high-value customer interactions. It accelerates response times, improves resolution consistency, and enhances overall support efficiency.

Filter by common apps:

  • Zendesk
  • Filter by Zapier
  • ChatGPT (OpenAI)
  • Freshservice
  • Webhooks by Zapier
  • Google Vertex AI
  • HubSpot
  • AI by Zapier
  • Jira Software Cloud