- Customer Automation
- Customer Communication
- Automated customer messaging
Respond to customer messages and manage communication
This automation category streamlines customer communication by automatically routing incoming messages, generating support tickets, and sending timely responses. It integrates multiple channels—email, chat, social, and SMS—into a unified workflow, ensuring no inquiry goes unanswered. By removing manual touchpoints, teams boost engagement, improve response times, and maintain consistent follow-up.
Filter by common apps:
Quo
Filter by Zapier
Webhooks by Zapier
Slack
HubSpot
Discord
Jira Service Management
FanBasis
Formatter by Zapier
Intercom
Zapier Tables
Code by Zapier
TimelinesAI
Pipedrive
Dixa
Google Sheets
Vitally
- Respond to incoming OpenPhone messages based on content criteria, and send a tailored reply
- Capture service inquiries from web form, notify team in Slack, create and manage contacts in HubSpot
Capture service inquiries from web form, notify team in Slack, create and manage contacts in HubSpot
- Report customer inquiries from Discord to Slack and create requests in Jira Service Management
Report customer inquiries from Discord to Slack and create requests in Jira Service Management
- Notify the team about customer transaction disputes in Slack
Notify the team about customer transaction disputes in Slack
- Send replies from Intercom to Slack channel, find records, and run Javascript
Send replies from Intercom to Slack channel, find records, and run Javascript
- Update deal statuses in Pipedrive from new messages in TimelinesAI
Update deal statuses in Pipedrive from new messages in TimelinesAI
- Manage customer conversations in Dixa, lookup in Google Sheets, filter, and transfer to queue
Manage customer conversations in Dixa, lookup in Google Sheets, filter, and transfer to queue
- Capture responses, update user info in Intercom, and start conversation based on feedback
Capture responses, update user info in Intercom, and start conversation based on feedback
- Capture messages from Slack and create notes in Vitally
Capture messages from Slack and create notes in Vitally
