- Customer Automation
- Customer Communication
- Automated customer messaging
Respond to customer messages and manage communication
This automation category streamlines customer communication by automatically routing incoming messages, generating support tickets, and sending timely responses. It integrates multiple channels—email, chat, social, and SMS—into a unified workflow, ensuring no inquiry goes unanswered. By removing manual touchpoints, teams boost engagement, improve response times, and maintain consistent follow-up.
Filter by common apps:
Webhooks by Zapier
Slack
HubSpot
Intercom
Zapier Tables
Code by Zapier
TradePortal
Filter by Zapier
ClickSend SMS
TimelinesAI
Pipedrive
Dixa
Google Sheets
Vitally
Teamwork Desk
Discord
Salesforce
- Capture service inquiries from web form, notify team in Slack, create and manage contacts in HubSpot
- Send replies from Intercom to Slack channel, find records, and run Javascript
Send replies from Intercom to Slack channel, find records, and run Javascript
- Instant SMS Alerts for Customers on Deal Stage Changes with TradePortal and ClickSend
Instant SMS Alerts for Customers on Deal Stage Changes with TradePortal and ClickSend
- Update deal statuses in Pipedrive from new messages in TimelinesAI
Update deal statuses in Pipedrive from new messages in TimelinesAI
- Manage customer conversations in Dixa, lookup in Google Sheets, filter, and transfer to queue
Manage customer conversations in Dixa, lookup in Google Sheets, filter, and transfer to queue
- Capture responses, update user info in Intercom, and start conversation based on feedback
Capture responses, update user info in Intercom, and start conversation based on feedback
- Capture messages from Slack and create notes in Vitally
Capture messages from Slack and create notes in Vitally
- Notify the team in Discord when a customer replies in Teamwork Desk
Notify the team in Discord when a customer replies in Teamwork Desk
- Instantly Capture New Slack Messages and Create Leads in Salesforce
Instantly Capture New Slack Messages and Create Leads in Salesforce