- Support Automation
- Ticket Management
- Email-to-Database Ticketing
Manage support tickets by processing new emails and creating records in databases
This automation category streamlines support ticket management by automatically processing incoming emails and creating corresponding records in databases. It ensures timely organization, accurate tracking, and prompt responses to customer inquiries without manual effort. By linking email triggers to database entries, teams can reduce response times, maintain centralized records, and boost customer satisfaction.
Filter by common apps:
Gmail
Airtable
Email Parser by Zapier
Formatter by Zapier
HubSpot
Notion
Zendesk
Filter by Zapier
MySQL
ConnectWise Manage
Mailparser
Files By Zapier
Google Sheets
Microsoft Excel
- Extract ticket info from Gmail, create record in Airtable, and manage email labels
- Create and manage customer service tickets in HubSpot from new emails, and log engagements
Create and manage customer service tickets in HubSpot from new emails, and log engagements
- Track ticket requests from Gmail, label emails, and create entries in Notion
Track ticket requests from Gmail, label emails, and create entries in Notion
- Organize and verify support tickets in Zendesk based on email criteria, and update tickets and users
Organize and verify support tickets in Zendesk based on email criteria, and update tickets and users
- Update support ticket notes in ConnectWise Manage with subscription plans from Email Parser by Zapier, find row in MySQL, and filter results
Update support ticket notes in ConnectWise Manage with subscription plans from Email Parser by Zapier, find row in MySQL, and filter results
- Create support ticket in Zendesk from Mailparser email changes
Create support ticket in Zendesk from Mailparser email changes
- Gather data from closed ticket emails, read CSV, filter results, and create rows in Google Sheets
Gather data from closed ticket emails, read CSV, filter results, and create rows in Google Sheets
- Create and manage support tickets in Zendesk from new Airtable records, and update tickets and records
Create and manage support tickets in Zendesk from new Airtable records, and update tickets and records
- Create support tickets in Zendesk, add rows in Excel, and update ticket status from Mailparser
Create support tickets in Zendesk, add rows in Excel, and update ticket status from Mailparser
