- IT Automation
- Incident Management
- Auto-create incident tickets
Manage it service requests based on incidents
This automation streamlines IT service operations by automatically generating support tickets when critical issues are detected in your incident monitoring system. It eliminates manual handoffs and ensures that service requests are logged instantly. As a result, IT teams can respond more quickly, maintain system reliability, and reduce downtime risks.
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Salesforce
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Jira Service Management
- Create incident request in Jira Service Management from Salesforce when critical issue is identified