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  1. IT Automation
  2. Incident Management
  3. Automated incident logging

Log new incidents and updates into a structured database

This automation category streamlines the logging and updating of incidents by automatically capturing new requests and changes into a centralized, structured database in Zapier. It ensures consistent record-keeping, reduces manual effort, and minimizes data entry errors by syncing incident data across systems. Users gain real-time visibility, improved organization, and faster response times for incident tracking and resolution.

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