- IT Automation
- Incident Management
- Automated incident ticketing
Create new incident records when incidents are declared
Automatically generate incident records in your ITSM or ticketing system whenever a new incident is declared, ensuring consistent capture and organization of safety and operational event data. This automation eliminates manual entry, accelerates response times, and reduces human error by seamlessly creating tickets across platforms. It delivers real-time visibility, standardized categorization, and immediate alerts so teams can prioritize and resolve incidents faster.
Filter by common apps:
Microsoft Teams
ServiceNow
incident.io
Formatter by Zapier
Code by Zapier
Motive
Storage by Zapier
Sub-Zap by Zapier
Webhooks by Zapier
Botium Box
TOPdesk
- Create new incident record in ServiceNow from new Microsoft Teams channel message
- Create new incident record in ServiceNow from incident.io when a new incident is declared
Create new incident record in ServiceNow from incident.io when a new incident is declared
- Create form submission from new ServiceNow incident records, process data with Formatter, and run Python code
Create form submission from new ServiceNow incident records, process data with Formatter, and run Python code
- Capture safety event data in Storage by Zapier, and call a Sub-Zap
Capture safety event data in Storage by Zapier, and call a Sub-Zap
- Create new label in system for new incident from incident.io and Webhooks by Zapier
Create new label in system for new incident from incident.io and Webhooks by Zapier
- Create ServiceNow record for Botium test case failures with relevant details
Create ServiceNow record for Botium test case failures with relevant details
- Create a new incident in TOPdesk for each new second line incident
Create a new incident in TOPdesk for each new second line incident
