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How Zapier works
Zapier makes it easy to integrate Zoho Desk with Zoho People - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Account" from Zoho Desk.
Add your action
An action happens after the trigger—such as "Add Company File" in Zoho People.
You’re connected!
Zapier seamlessly connects Zoho Desk and Zoho People, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- OrganizationRequired
Try ItTriggerInstant- OrganizationRequired
Try ItTriggerInstant- OrganizationRequired
- DepartmentRequired
Try ItTriggerInstant- OrganizationRequired
- DepartmentRequired
- Direction
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- OrganizationRequired
Try ItTriggerInstant- OrganizationRequired
Try ItTriggerInstant- OrganizationRequired
Try ItTriggerInstant- OrganizationRequired
- DepartmentRequired
- StatusRequired
Try ItTriggerInstant
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Frequently Asked Questions about Zoho Desk + Zoho People integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Zoho Desk and Zoho People
Can Zoho Desk be integrated with Zoho People?
Yes, Zoho Desk can be integrated with Zoho People using our automation platform. You can set up triggers in Zoho Desk for specific events, such as when a new ticket is created, and configure actions in Zoho People to update employee records accordingly.
What kind of triggers can we set up for integration between Zoho Desk and Zoho People?
You can set up a variety of triggers for integration, such as the creation of a new ticket, updating a ticket status, or a ticket being assigned to a team member in Zoho Desk. These triggers can prompt corresponding actions in Zoho People.
Are there predefined templates for integrating these applications?
We provide predefined templates that help you quickly integrate common tasks between Zoho Desk and Zoho People. These templates include setting up automatic updates and notifications without needing complex configurations.
How do I ensure data consistency when integrating the two platforms?
Data consistency is maintained by using reliable triggers and well-defined actions. For instance, you can set an action to automatically update employee records in Zoho People whenever there's a relevant change in Zoho Desk tickets.
Can we customize the workflows in the integration process?
Absolutely! Our system allows you to customize workflows between Zoho Desk and Zoho People by defining specific triggers and actions that suit your particular business processes.
Do we need any technical expertise to integrate both platforms?
Our user-friendly interface ensures you don't need extensive technical expertise to integrate these platforms. By following simple steps on our platform, anyone can set up effective integrations using defined triggers and actions.
Is there customer support available if I encounter issues with the integration?
Yes, we provide support services to help resolve any issues you might encounter during the integration process. Our team is ready to assist with troubleshooting any problems related to trigger-action setups or other settings.