Zoho CRM

Get to know Zoho CRM

Deep integration with other apps lets you customize how you work with Zoho CRM. You can make your own workflows based on the way you capture leads, create bulk mail merge documents based on your contacts and document templates, and extend your CRM with custom modules. Import and export tools let you easily move your data in and out of the system as well.

Zoho CRM is built around leads and deals. The app can forecast future sales and let you look back on detailed reports of your previous months' deals. Additionally, Zoho CRM includes tools for managing inventory, integrating with a call center, and more.

In terms of managing your relationships with contacts, Zoho CRM gives you options for tracking their social network accounts and seeing details of past email exchanges. A tool called Pulse helps you know who in your contacts requires follow-up and which of your potential clients are the most promising.

Zoho CRM is an affordable yet full-featured customer relationship management tool. It's a great option for tracking your leads and deals. It also has several tiers of service so that you can upgrade as your business grows.

For more advice about customer relationship management systems, see Zapier's guide to CRM software.

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Facebook Lead Ads

Ads & Conversion +2Ads & Conversion, Facebook, Premium

Google Sheets

Google +1Google, Spreadsheets

64 Integrations


Forms & Surveys

Zoho CRM Pricing

  • Free for teams of up to 3 people

  • $18/month per person Standard account with sales forecasting, custom fields, and more

  • $30/month per person Professional account, which adds email integration, social CRM, inventory management, and more

  • $45/month per person Enterprise account, which adds Zia Voice conversational AI, multi-user ports, conditional fields, subforms, encryption at rest, and more

  • $1,200/year per person for Ultimate, which adds dedicated database cluster, premium support, automation suggestions, data enrichment, enhanced storage, and more

Annual pricing $144, $240, $420 per person for Standard, Professional, and Enterprise accounts, respectively.

Zoho CRM Features

  • Gather leads from your website with simple form integration

  • Customize your workflow and lead info for your team

  • Forecast future sales

  • Review detailed reports

  • Integrate seamlessly with other Zoho apps

  • Android and iOS apps available

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CRM (Customer Relationship Management)

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