Wootric

Wootric + Help Scout Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Wootric and Help Scout, with as many as 16 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Wootric + Help Scout and requires absolutely zero coding experience—the only limit is your own imagination.

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New Response

Triggers when a new NPS survey response is submitted.

Create End User

Creates a new end user.

Detractor Response

Triggers when a new response is created with a low NPS score (0-6).

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

Promoter Response

Triggers when a new response is created with a high score (9-10).

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

New Customer

Triggers when a new customer is added.

Add Note

Adds a note to existing conversation.

Conversation Created

Triggers when a new conversation is created.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

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Wootric collects and manages customer feedback using proven CX metrics (Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.

Learn More

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

See Help Scout Integrations