WATI + Zoho Desk Integrations

How to connect WATI + Zoho Desk

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Supported triggers and actions

What does this mean?

New Contact Created
When a new contact is created from an incoming whatsapp message
Trigger
Instant
New Incoming Message
When there is any incoming message on your number
Trigger
Instant
Add a Contact
Add a new contact on WATI
Action
Write
Send Session Message
Send a WhatsApp Message to an open session
Action
Write
Send Template Message
Send an approved template WhatsApp message
Action
Write
Update Contact Attribute
Update an existing Contact with attributes on WATI
Action
Write
New Account
Triggers when a new account is created.
Trigger
Instant
New Agent
Triggers when a new agent is added.
Trigger
Instant
Zoho Desk
Triggers when a new attachment is added to any ticket in the selected organization.
Instant
Trigger
Zoho Desk
Triggers when a new comment is added to any ticket in the selected department.
Instant
Trigger
Zoho Desk
Triggers when new contact is created.
Instant
Trigger
Zoho Desk
Triggers when a new message is added to any ticket in the selected department.
Instant
Trigger
Zoho Desk
Triggers when a status of ticket is changed.
Instant
Trigger
Zoho Desk
Triggers when a new ticket is created.
Instant
Trigger
Zoho Desk
Triggers when a ticket is updated.
Instant
Trigger
Zoho Desk
Add an attachment to a ticket.
Scheduled
Action
Zoho Desk
Add a comment to a ticket.
Scheduled
Action
Zoho Desk
Creates a new account.
Scheduled
Action
Zoho Desk
Creates a new contact.
Scheduled
Action
Zoho Desk
Creates a new ticket for customer requests.
Scheduled
Action
Zoho Desk
Sends an email reply for the selected ticket.
Scheduled
Action
Zoho Desk
Updates an existing contact
Scheduled
Action
Zoho Desk
Updates an existing ticket.
Scheduled
Action
Zoho Desk
Search Ticket (Request) by Ticket number.
Scheduled
Action
Zoho Desk
Finds an existing contact by email.
Scheduled
Action
Zoho Desk
Find or Create Contact
Scheduled
Action

How WATI + Zoho Desk Integrations Work

Step 1: Authenticate WATI and Zoho Desk.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect WATI + Zoho Desk

About WATI

WATI is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.

Learn more

Related categories

Communication

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.

Learn more

Related categories

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