Teamwork Desk makes it easy for your team to handle any customer support queries that come their way.

Repetitive tasks can take away from the time you could be spending solving problems for your customers. Zapier helps your team stay on top of support tickets and provides easy access to your customer query details by automatically creating workflows in Teamwork Desk. You can also use Zapier to add your customers to your email lists so you can keep in touch long after their problem is solved. 

Here are some creative ways to use Teamwork Desk with Zapier:

 Help your teams collaborate on the best solution to your help desk tickets when you use Zapier to post new Teamwork Desk tickets to a Slack channel. 

 Create Teamwork Projects tasks for new Teamwork Desk tickets and then link them. That way your team knows exactly who the customer is, what the issue is, and how they are going to divide and conquer. Since the two are linked, both tools will be updated once the ticket is complete, so your customer service team knows nothing slipped through the cracks. 

 After a customer query is resolved, there’s always an opportunity to stay in touch with an email nurturing campaign or a company newsletter. You can use Zapier to add new customers to a MailChimp or ActiveCampaign list.

Teamwork Desk

Trigger is cloud software for project management, collaboration, and time tracking. Closely integrated with Xero, you can import your customers, accounts and tracking categories, then send invoices. Task titles become line-items, timesheets become invoices - our workflow is coherent, and saves you time.

Trigger

Active Collab is a popular, all-in-one tool for project management, team collaboration and billing. Available both in cloud and self hosted versions.

Active Collab

The simple and easy way to manage your projects. Spend less time learning a project management system, and more time being productive.

Manage your projects online, track time, set deadlines, stay on budget, share files, be productive!

Project Bubble

Simple online project management application that bundles task management, time tracking and invoicing

Paymo

Avaza is software designed to run your client focused business. It includes modules for project & task management, timesheets, expense reporting, quotes & invoicing.

Avaza

Interact with Companies, Contacts, Projects, Tasks, Time, Quotes & Invoices. Take full control of integrating with ProWorkflow to build a better team.

Teamwork Desk

ProWorkflow

Teamwork Desk

ProWorkflow

Teamwork Desk + ProWorkflow Integrations

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