Teamwork Desk makes it easy for your team to handle any customer support queries that come their way.

Repetitive tasks can take away from the time you could be spending solving problems for your customers. Zapier helps your team stay on top of support tickets and provides easy access to your customer query details by automatically creating workflows in Teamwork Desk. You can also use Zapier to add your customers to your email lists so you can keep in touch long after their problem is solved. 

Here are some creative ways to use Teamwork Desk with Zapier:

 Help your teams collaborate on the best solution to your help desk tickets when you use Zapier to post new Teamwork Desk tickets to a Slack channel. 

 Create Teamwork Projects tasks for new Teamwork Desk tickets and then link them. That way your team knows exactly who the customer is, what the issue is, and how they are going to divide and conquer. Since the two are linked, both tools will be updated once the ticket is complete, so your customer service team knows nothing slipped through the cracks. 

 After a customer query is resolved, there’s always an opportunity to stay in touch with an email nurturing campaign or a company newsletter. You can use Zapier to add new customers to a MailChimp or ActiveCampaign list.

Teamwork Desk

Google Drive is Google's file sync app that lets you store all of your files online alongside your Google Docs documents, and keep them synced with all of your devices.

Google Drive

Box lets you keep all your businesses files in one place for simple online collaboration.

OneDrive, Microsoft's file sync app formerly known as SkyDrive, lets you store your files online, edit Office documents in the free Office Web Apps, and easily access your online files from your PC.

OneDrive

SugarSync is an easy-to-use file sharing, online backup and cloud storage service you can use to sync music, photos and files across any device. Sync just a few folders or all of your folders. Collaborate on team projects, distribute view-only files, or post links to documents on the web.

SugarSync

Dropbox lets you store your files online, sync them to all your devices, and share them easily. Get started for free, then upgrade for more space and security features.

Keeping track of messages and files across multiple platforms takes way too much energy. By using Zapier with Dropbox, you can automatically store and share everything from email attachments to social media posts—all in one place. You can also set up notifications in your platform of choice for changes and additions made to your Dropbox folders.

Here are some creative ways to use Dropbox with Zapier:

Keep track of high priority information that's sent to your inbox. When an email includes important notes, forward it to your free zapiermail.com address to save the email as a Dropbox file.

Collect all your form submissions and survey results in a single folder. Compile Typeform, Wufoo, or JotForm entries as Dropbox files and easily share them with your clients or your team.

Avoid endless scrolling to track down last year's holiday themed social media blast. Save a backup of your Instagram, Facebook, Twitter, or LinkedIn posts in Dropbox.

Teamwork Desk

Dropbox

Teamwork Desk

Dropbox

Teamwork Desk + Dropbox Integrations

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