Social Intents + Jira Service Management Integrations
How to connect Social Intents + Jira Service Management
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Chat ClosedTriggers when a chat is closed by an agent.Trigger- New LeadTriggers when a new lead is received.Trigger
- New Offline MessageTriggers when a new offline message is received.Trigger
New RequestTriggers when a request is created.Trigger- Updated RequestTriggers when a request is updated.Trigger
- Create RequestCreate a new request.Action
How Social Intents + Jira Service Management Integrations Work
- Step 1: Authenticate Social Intents and Jira Service Management.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
About Social Intents
Social Intents lets you live chat with your customers in real-time to provide exceptional service.
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About Jira Service Management
Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
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